The service we received from the agents was excellent, they answered any queries promptly and the information provided on the property was comprehensive and accurate. The property is in an perfect location, 5 minutes walk from Old Town Square and 5 minutes walk from Starometska Metro Station. It surpassed expectations when we arrived being much larger than pictures portray. We were puzzled to find that there was no oven but grateful to find that cleaning materials etc were provided. The property was also lovely and warm in December and there was plenty of hot water for a nice deep bath. We would love to return.