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Good location allowing us to walk to the places we...
Good location allowing us to walk to the places we interested in. Sam at the front desk was amazing! He answered all our questions and gave us several tips on things to do. The only thing that could have been better was the hard mattresses. Those were the hardest mattresses I’ve ever slept on and that includes 2 years on a US Navy ship.
Written 15 September 2023. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.
Astra M.
by a verified reviewer on Vrbo.com
The unit was very clean, comfortable. The amenitie...
The unit was very clean, comfortable. The amenities were of good quality. South Kensington tube station was a short walk away and that connected us to wherever we wanted to go in London very easily
Written 10 July 2023. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.
by a verified reviewer on Vrbo.com
Great stay!
Great Stay
Visited July 2022
Written 10 August 2022. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.
by a verified reviewer on Vrbo.com
Big Disappointment
Dismal. Initially they tried to put us in a dingy basement unit with sewer smells. We asked for another unit The second unit was poorly done, cheaply upgraded, torn floor laminate, black mold in bathroom, lighting was poor and was terribly old fashioned with pull cords, table was marked and stained. Kitchen was minuscule and dark with stained, dirty countertops. There was no microwave, just a filthy toaster oven. Safety issues include no grab bar in tub, glass shelving simply cut, not ground, knife sharp. Internet was listed, but only in the small print, on a separate screen, was it noted that it was not free, but instead 10 pounds/day. When this was questioned, management was terse and rude. I must say the desk staff was very professional and polite. The issues listed were not their doing.
There may be rooms such as posted on their VRBO description, but apparently management has been extremely lax in setting or enforcing quality standards for the units we saw. Based on this experience, I would strongly advise against using this property
Visited May 2022
Written 1 June 2022. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.
by a verified reviewer on Vrbo.com
Perfect place for a short stay.
Exceeded my expectations. Nice apartment, clean, safe, easily accessible to tube, train station. Highly recommend.
Visited May 2022
Written 19 May 2022. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.
by a verified reviewer on Vrbo.com
London getaway
Great location, lots of restaurants and shops around, easy access to the underground as well as Natural History Museum, V&A, Hyde Park, etc...
The rooms are basic but quite clean and kitted out with the basic necessities. Bed was comfy as were the linens and towels. It can be noisy as the windows are single pane and street noise comes through, the walls are also very thin; but it wasn't too bad.
Challenge we experienced was with cleaning of the flat while there. Listing showed daily cleaning, weekly linen changes if staying more than 7 days. We had no cleaning after day 1, 2 & 3; complained to the front desk and was told we were only eligible for a mid week clean, which in their view was day 4 of a 5 day stay. Day 4 came and went with no cleaning, complained again and was told this time there is no cleaning unless staying more than 5 days.
While I appreciate staff are in short numbers and businesses are working to rebuild; but they need to be upfront and set expectations, and at a bare minimum collect refuse from the rooms.
It was a great place to stay but the misdirection/lying around cleaning left us dissatisfied in the end, something that could have been avoided if there was more truth.
Visited April 2022
Written 12 April 2022. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.
by a verified reviewer on Vrbo.com
London Stay
I was a solo traveler to London for the first time. The listing is not at all like it is pictured. There is mold in the bathroom, the walls are filthy, I found a hair on my mattress, etc. I contacted the host and he told me to deal with the concierge, and to ask housekeeping to clean the mold. Fortunately, the on-site management at Chelsea Cloisters is wonderful. They were so accommodating and even offered to switch my room, but it was a short stay so I didn’t bother. The location is excellent, but just be aware that the photos are very misleading.
Visited March 2022
Written 24 March 2022. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.
by a verified reviewer on Vrbo.com
My stay
The property was clean and very conveniently located.
Visited September 2021
Written 13 October 2021. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.
by a verified reviewer on Vrbo.com
Buena valoracion
Bien
Visited February 2020
Written 10 February 2020. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.
by a verified reviewer on Vrbo.com
Great Stay
We had a wonderful stay at Chelsea Cloisters. Well located and vet helpful staff
Visited November 2019
Written 5 December 2019. This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor does not check Vrbo reviews.
Showing results 1-10 of 10
What this rental offers
Indoor amenities
Internet access
Kitchen and dining
Refrigerator
Microwave
Cooker
Toaster
Property features
Elevator/Lift access
Location info
Kid friendly
Bathroom and laundry
Towels provided
Washer
Entertainment
Television
Availability
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Map
Getting there
London City Airport
15 km
Heathrow Airport
20.2 km
Knightsbridge
13 min
Gloucester Road
14 min
Restaurants
The Five Fields
5 min
Kutir
5 min
Elystan Street
1 min
Claude Bosi
2 min
Attractions
Barts
0 min • Bars & Clubs
Michelin House
2 min • Architectural Buildings
Paul
5 min • Speciality & Gift Shops
Partridges Food Market
6 min • Speciality & Gift Shops
Things to know
Check in / out timings
Check in after 2 pm • Check out by 11 am
Cancellation policy
About this property
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