We stayed at Ana's place for 7 days we were a total of 9 persons. It's a good place to stay, comfortable and safe. It has everything you need in the kitchen. Ana answers any questions you might have fast. I needed a clean set of sheets and they brought them to me right away. The TV only has 3 channels though, but it was OK there's a lot of things to do in Playa del Carmen which is a beautiful place I didn't even have time to go to the pool. The only thing I would recommend to Ana is to make the place a little more homie it's to plain other then that everything was good.