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Following clearing immigration at Sangster International Airport (MBJ) in Montego Bay, one claims any checked baggage and continues on to customs inspection. On exiting from the customs inspection area one enters the transportation hall for the airport. A number of hotels that include free transfers, car rental agencies, charter airlines, transfer agents (shuttle bus transfers), etc. have desks or lounges located in the transportation hall. Transfer arrangements from the airport to a hotel, B&B, villa, etc. can be pre-arranged before arrival in Jamaica by phone, e-mail, etc. or on arrival in Montego Bay in the transportation hall.
The following is: 1) a simple diagram, not to scale, of the hall, 2) a list of desks or lounges, grouped by location, starting at wall to the right, the west wall, on exiting from the customs area and progressing in a counter clockwise direction around the transportation hall. There are also several islands located in the center of the transportation hall that contain desks for various companies and a currency exchange booth.
* Avis - car rental
* Island - car rental
* Budget - car rental
* Hertz - car rental
* Thrifty - car rental
* Jamaica Tours Ltd. (JTL) - transfers
* Half Moon - hotel
* Couples - hotel chain
Central islands - There are several islands in the center of the transportation hall with each island having desks on two sides. The companies listed below are listed in desk number order.
* JUTA Tours (Montego Bay Chapter) - desk 1 - transfers and tours
* Kenny's Tours - desk 2 - transfers and tours
* Jamaica Co-operative Automobile and Limousine (JCAL) - desk 3 - transfers and tours
* Exclusive Holidays - desk 4 - transfers and tours
* Sunholday - desk 5 - transfers and tours
* Kiuki - desk 6 - transfers and tours
* International Airlink - desk 7 - charter airline
* Holiday Services - desk 8 - transfers and tours
* Apple Vacations/AMSTAR/Travel Impressions - desks 9 and 10 - tours, hotels, and transfers
* Tropical Tours - desk 11 - transfers and tours
* Timair - desk 12 - charter airline
* Tourwise - desk 13 - transfers and tours
* Virgin Holidays - desk 14 - transfers and tours
* Caribic Vacations - desk 15 - transfers and tours
* Prestige Tours - desk 16 - transfers and tours
* JUTA Tours (Negril Chapter) and Negril Ltd. - desk 17 - transfers and tours
* Reggae Tours - desk 18 - transfers and tours
* Glamor Tours - desk 19 - transfers and tours
* Tryall Club - desk 20 - hotel
In addition, there is a currency exchange booth located in the central area of the transportation hall. It is in front of the car rental desks near the west end of the transportation hall.
There also is a second exchange desk where you may convert some foreign currencies into Jamaican dollars (including US dollars, Canadian dollars, British pounds, and Euros) located between immigration and the customs hall (in addition to the exchange desk in the transportation hall as shown above).
There are two exits from the transportation hall. The door on the west wall, between the Island and Budget car rental desks, leads to the street and the public taxi stand. You will also use the door on the west wall of the transportation hall for most, but not all, private transfers to resort hotels (the private transfer operator will direct you to the proper door). The door on the south wall, next to Dolphin Cove, leads to the transfer bus loading area. There are no taxi's available if you exit using this door and there is no access to any part of the airport terminal including the transportation hall. Just before the exit door on the south wall there are public toilets (aka WC, aka loo) on the left.
There also is a very small cart in the central area of the transportation hall selling a very limited selection of Jamaican souvenirs located between the exchange desk and Dolphin Cove.
Note: There are a large number of shops in the departure area of the airport. These shops offer a wide range of goods for sale. The departure area of the airport, and thus their shops, cannot be accessed from the transporation hall or any other part of the arrival area.
Other than listed above, inside the transportation hall of the Montego Bay airport there are no shops selling any type of goods or services (this includes no food of any type, no water, no beer, no rum, no telephones for sale or rent, no SIM cards, no cosmetics, no confectionery, no clothing of any type, no fragrances, no spirits, no souvenirs, no sunglasses, no cigars, no tobacco, no coffee, etc., etc.).
Note: All of the goods listed above as not being available in the transportation hall are available in all of the major tourist towns of Jamaica including Ocho Rios, Runaway Bay, Montego Bay, Negril, etc. All of the goods listed above as not being available in the transportation hall, except telephones and SIM cards, are available in the many shops in the departure area of the airport. The departure area of the area of the airport, and thus its shops, cannot be accessed from the transportation hall or any other part of the arrival area.
Other than within the private lounges provided by the hotels or hotel chains, or Club MoBay listed above, there is no place to sit or to wait within the immigration, customs, or transportation halls of the Montego Bay airport. This includes no chairs, no couches, and no benches anyplace except within the private lounges.
Outside the transportation hall
There is a very small duty-free shop located in the arrival area between the immigration and customs halls at the Montego Bay airport. The shop consists of a set of shelves along the hall between the immigration and customs halls. One thus passes the duty-free shop before reaching the transportation hall.
Outside the transportation hall, when exiting via the south exit, you enter the transfer bus loading area. To the right as you exit the transportation hall, and enter the transfer bus parking area, is a very small bar (see photos below) where drinks are available.
Transfer vehicles will be parked, often in several rows, as you walk south from the exit (from the south exit) of the transportation hall (see photo below). Taxi service is not available from this area, only transfers via prearranged bus or van service.
Outside the transportation hall, when exiting via the west exit, you find the public taxi stand and loading area. To the right as you exit the transportation hall is a small bar (see photo below) where drinks are available.