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Traveller rating
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All reviews small kitchen complimentary breakfast great stay home away from home location is great clean rooms would definitely stay here again bed was comfortable miami shuttle key cruise
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3 - 8 of 504 reviews
Reviewed 22 July 2022

I wished I stayed somewhere else with actually customer services. For the diamond member, it definitely wasn't a hotel to stay in. Basic amenities were met until 24 hours later. THEY NEVER PICK UP THE PHONE DAY OR NIGHT.

Date of stay: July 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank narhomyc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 26 June 2022

Very good experience, staff helpful and friendly, room large ,clean and modern. Location great for the airport and opposite the huge Dolphin Mall which has good selection of restaurants.(you can walk to the mall if you want) Breakfast is included but quite basic. Drove into Miami several times, it can take 15 minutes or an hour depending on the traffic/ time of day!
We also had a day room here on our final day in US which was very useful.
Would certainly use this hotel again

Room tip: higher floor rooms seem quieter
Date of stay: May 2022
    • Location
    • Cleanliness
    • Service
Thank rickythegoat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 16 June 2022 via mobile

Excellent location if you’re visiting dolphin mall. Hotel is very clean and staff are quite pleasant. Breakfast was good and adequate, offering something for everyone. Within walking distance to lots of stores and a quick drive to most locations.

Date of stay: May 2022
Trip type: Travelled as a couple
Thank Kimmy B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 June 2022 via mobile

Check out time not made clear, staff shouted at my girlfriend (in Spanish) on our final morning whilst she was still getting dressed, despite calmly and politely explaining she does not speak Spanish.

Extremely cowardly and spineless as when I answered the door/phone staff were very polite - do not recommend single women stay at this hotel (or anyone else).

Essentially, staff are extremely rude, condescending and can barely speak English.

Rooms have seen better days, our bathroom floor was dirty at check in and remained so throughout our stay.

Date of stay: May 2022
Trip type: Travelled as a couple
1  Thank Anthony P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 10 April 2022

We booked a studio that was very comfortable and nice. The location is great for shopping and the staff very friendly. The only reason for not giving a 5 score is that the breakfast that was quite poor though the studio had a small kitchen and table to enjoy your own breakfast. Lots of free parking.

Date of stay: March 2022
1  Thank dublinuru
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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