I read the reviews, and after staying at this hotel I really don't understand the complaints but I suppose anything could happen. I worked with this hotel over months to organize a trip for 100+ people, and the overall experience of our group was fantastic. I didn't hear a single complaint from our group - quite the contrary.
The dinner was fantastic. Extremely professional and tasty. We fixed the menus ahead of time, and despite 100 people for dinner, an army of waiters delivered hot food to all the tables in less than 3 minutes. They appeared extremely well organized, and were pending all the time to see if we needed anything.
The rooms were large and comfortable. The manager was checking up on us regularly to see if anything else was needed. I couldn't be happier with the choice of hotels, and if we return to the Spa area again will no doubt return.
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