Over all this is a OK place. Why OK?
1) The staff needs coordination among them and understand thier own process
2) Events team there needs to be more updated
3) Food - The south indian food was amazing... truly liip smacking but the north indian food was below average. Again my opinion... lot of people have different taste
4) Room service : They actually need nagging to get things done. unwashed cups lying outside the room for 2 days... they dont clean the in room kitchens
5) Rooms : 2 rooms apartment 1 room is very small the other one is extra spacious. also given that they were going in for renovation they did not bother to keep things tidy.
Was there on 31st Dec Night 2011, 12 adults and 5 kids (3-6 years) the party they kept was nothing but horrible. Its started in a basement hall... thouroughly cramped place... they did not start the AC untill asked and the music was soo loud that you cannot sit through.
As I said not sure if the staff was new and the management was busy in the clsoure of the resort for renovation in next 10 days (but again this does not mean you give such treatment)
Over all the location is good but needs proper management.. unless someone really recommends me after thier rennovation i would not visit again.
If you are staying there you ca get some basic stuff just outside the resort... there is a medical shop, a grocsery shop. Govt. Wine shop is about 5-10 mins drive. Dont book cars from resort... just go outside and you will find lots of taxi... they are decent, well mannered and fairly priced. Also if possible do not hire Indica even if 4 people... on the steep slopes you need atleast a logan... a car with good leg space.
Value for money : 4/10
- Official Description (provided by the hotel):
- Terrace Greens is nestled within undulating hills in the quiet village of Chinnakanal, some 18 kms from the hustle and bustle of Munnar town. The resort is located high above the Munnar town with splendid views of the Anaiyirangal Dam, tea gardens and surrounding forests. ... more less
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- Also Known As:
- Sterling Resorts Munnar Hotel Chinnakanal
- Sterling Resort Munnar
- Sterling Hotel Munnar
- Munnar - Terrace Greens, A Sterling Holidays Resort Kerala/Chinnakanal, India