The food was delicious & plentiful, wait staff attentive & lovely. Pity when we went to the register to pay & use the Entertainment Book voucher the woman behind the counter became rude & surly. If you don't want people to use the voucher, don't participate in the Entertainment Book. To take the money & voucher & then just walk away, saying something snide in Italian to another member of staff, which we could clearly hear the tone of was beyond rude. Will stick with Bravo's & Tavolo in future.