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Maciej130
Katowice, Poland

hotel for small children and their parents

4.0 of 5 bubblesReviewed 28 Jul 2024
Facilities for parents with small children have turned into a dedication to this group. The beautiful location, design and beauty of this hotel is not for guests 50+. If you want to relax and unwind in peace and quiet, this is not the place for you. The pool and jacuzzi are occupied by parents with their children. The only beach with a slide and children's houses is not a place for a quiet chillout. The hotel does not have another beach. The management is trying to "calm down" the situation by creating a quiet zone on the 1st floor of the hotel. What good is it when you can hear the clatter of running children above your heads. A separate "no kids zone" room has been created in the restaurant, but children have their own buffet table and you have to be careful not to bump a toddler into a hot plate. You may also wonder why a cigar smoking room is needed in a hotel? How many cigar smokers will there be per 100 guests? Five? I would rather make a beach of peace on the opposite side of the hotel, where there is a pier, but it is not developed. I would introduce late afternoon hours for adults only at the pool. This is just a suggestion for hotel managers to think about. I really like children and I will recommend this hotel to my daughter to come here with her grandchildren, but I probably won't come back here.
Unless the hotel takes a step towards 50+ customers and changes something, because
after all, this group is very important from a business perspective.
Date of stay: July 2024
Trip type: Travelled as a couple
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          Reviews (498)
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          All reviews lake view lobby area families with kids weekend spa relaxation loungers
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          1 - 6 of 498 reviews
          Reviewed 5 February 2024

          Gorgeous lake views even on Winter!! Very peaceful and calming hotel experience despite families with young children. Multiple indoor pools to enjoy and relaxing SPA area. Breakfast was crowded but delicious and vast selection. Dinner choices were combination of Polish and intercontinental cuisine. Rooms were well appointed and comfortable. Nice area to walk even with snow!

          Room tip: Use pool mid afternoon or later in evening...less crowded.
          Date of stay: January 2024
          • Trip type: Travelled with friends
            • Value
            • Location
            • Service
          Thank Mjrad03
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          Reviewed 29 April 2023 via mobile

          Really a perfect resort for a quiet getaway with loved ones. Everything you need to relax, quiet area, beautiful lake, spa, good food in the restaurant. It’s just a few mins away from a highway so it’s very easy to reach. Worth the money. All rooms have a lake view.

          Date of stay: April 2023
          Trip type: Travelled with family
          Thank agu_bg
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          Reviewed 22 February 2022 via mobile

          We visted the hotel during half term break.
          The hotel was full with many families with kids. Some people mention Processo upon arrival, we did not experienced it.
          We liked the spacious room with a lovely lake view. The room is very basic. Bathroom is big but it was not as clean as I would expect. The shower screen has some staines, so did the pictures in the bathroom.
          We absolutely loved the pool and spa area. The pool is large and there are many loungers. Great for relaxation.
          Food in the restaurant tasty.
          Great vibe in the lobby area.
          Overall we will be back.

          Date of stay: February 2022
          Trip type: Travelled with family
          Thank july9-81
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          Reviewed 18 December 2021 via mobile

          Not worth it’s price although has potential. The staff very poorly trained, nobody follows Covid restrictions. They don’t wear masks and don’t keep the distance anywhere. Overall review is bad. Spa treatments once good, second time not really. Wouldn’t come back

          Date of stay: December 2021
          Trip type: Travelled with friends
          2  Thank AnjaFJ
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          Reviewed 14 December 2021

          This was our first visit to Hotel Marina Club, but probably not the last one. It's a magical place where guests really come first. Upon arrival, a friendly staff welcomed us with a glass of prosecco. Very nice, spacious room with a balcony and a lake view (as probably all in the hotel). In the evening, a bonfire with sausages and mulled wine, in the evening live music, as well as music for breakfast. Delicious food, fresh, from local ingredients. Lobby with chill music, fireplace and lots of places to relax. Spa area with a separate section for adults and children. It is a place that guarantees relaxation.
          Thank you and we're coming back for New Year's Eve :)

          Date of stay: December 2021
            • Location
            • Cleanliness
            • Service
          1  Thank michal_zab
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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