Our stay (3 couples in 3 rooms ) in March for 2 nights at this Boutique Hotel in Monteverde did not begin too well as we were fooled by the pictures on PriceLine and the price was in the high end category hotels for this area. The hotel is an old tired property in urgent need of renovations. The rooms are big with two big size beds but that is all. Bathroom need urgent renovation and above all none of the rooms have air conditioning OF COURSE THERE IS NO MENTION OF THIS!in their marketing materials as well as at the time of check in. We checked in on a fairly hot day and only realized that there was no air after searching for the thermostat!!
They gave us a mini fan ( table top ) but there was only one spot with three pin plug point and were offered a cocktail which we politely declined.
Restaurant was excellent for dinner ( JOHAN did great job ) as well as breakfast buffet every morning.
Front desk staff was very polite but passed all the buck on to the MANAGEMENT and of course the General Manager was not accessible to us.
Disappointing property and I would not stay there again.More
- Free Wifi
- Free parking