I spent a week in this overly priced, deficient and dysfunctional hotel with absolutely the worst customer service I have come across EVER. They were only happy at the front desk upon arrival as that is when you are asked to pay the whole balance of your stay before you get a taste of their unfriendly, unhelpful and too-bad-for-you but we-already-have-your-money mistreatment, I was given a room where the shower was literally six inches from the toilet. I had to hop over it risking slipping every time I took a shower. I was told in confidence that I was given the worst room they had and when asked to change, they said all the rooms were the same. This was not true. Missing breakfast by 5 minutes means you don't get anything. I would never return and urge anyone who wants a restful and stress-free beach vacation to avoid Estella at all costs.
Region: Italy > Calabria > Province of Catanzaro > Montepaone
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Ranked #1 of 8 Hotels in Montepaone
Price Range: ₹ 4,855 - ₹ 11,133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villaggio Estella Club 4*
Number of rooms: 132
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