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Reviewed 26 February 2017

Friendly people and very nice hotel, new, clean. Helpful and thinking ahead for all kind of services
All the family felt relaxed
It is near the gondola so you reach the beautiful ski area in 15 minutes, noce bar, good wines and food!

Date of stay: February 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank kelly_steenman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonrocHotel, Proprietario at Monroc Hotel, responded to this reviewResponded 7 March 2017

Dear Kelly,
thank you for your review.
We are pleased in reading that your holiday was relaxing and all your family satisfied from our services.
We hope to have you here again!
Greetings from Romina, Christian and the entire Monroc staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2017

We stayed for 5 nights in one of the suites for person.
The rooms as beautiful decorated and spacious for 4 person.
Situated directly to the cabinlift.
All the staff is very friendly and help you with everything that you are asking about.
The food is good, breakfast includes everything and the dinner is good.
We can all very much recommended this hotel if you would like to have a peaceful vacation with a lot good skiing.

Date of stay: February 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank Eva k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonrocHotel, Proprietario at Monroc Hotel, responded to this reviewResponded 7 March 2017

Dear Eva,
thank you for your precious review and suggestion.
We hope to have you here again!
Greetings to all of you ,
Romina, Christian and the entire Monroc staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2017

. a beautiful hotel with warm and special design,
the spa is great.
the breakfast and dinner were rich and with lots of variety plus good options for vegetarians
the stuff was lovely and very welcoming
grate location, next to the gondola

Date of stay: January 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank shar220969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonrocHotel, Proprietario at Monroc Hotel, responded to this reviewResponded 3 February 2017

Dear Guest,
we will thank you for your review and to choose Monroc for your ski holiday.
We hope to have you here again,

Greetings from Monroc staff
Romina e Christian

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2016

The Monroc hotel was renovated this year, and the work done is really stunning. The room are large, wood everywhere, modern and elegant. It also comes with a private terrace, large closets, nice bathroom very well equipped.
Perfect beds.
Two critics though: the TV screen is way too small for the dimension of the room. And a bath robe would be appreciated.

Date of stay: September 2016
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Yann L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonrocHotel, Proprietario at Monroc Hotel, responded to this reviewResponded 20 September 2016

Dear Yann L,
thank you for your review . We really appreciate the suggestion and point of view of our guest, it's a good way to improve our service. About the bathrobe , we usually give it to our guest together the wellness bag and the guest can use it during the stay.
We hope to have you as our guest in another occasion !
Greetings from Monroc,
Christian, Romina and the Monroc team

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Reviewed 9 September 2016

We were in Val di Solé from August 28-September 5, 2016 for the UCI Masters Mountain Bike DH World Championships and we booked the Monroc based on its location right next to the Daolasa-Val Mastellina lift. It turned out to be the ideal base for our week-long stay.

The hotel is very modern, super clean, and the rooms are bright, airy, and larger than I expected The bathrooms are also large and well appointed, with nice overhead rain showers and plenty of counter space. Our room had a double bed and a large bench that doubled as a second (albeit very narrow) bed. Both bed and bench were very firm but once we got used to them we slept fine. The room featured a large balcony overlooking the 4X track and finish line of the DH course. The balcony was big enough for 4 people to sit comfortably and enjoy some snacks and drinks in the evening, and also came in handy as a place to dry out our stinky riding gear at the end of the day. The rooms have good-sized armoire-type cabinets for your clothes and are very tastefully decorated with modern, neutral colour palettes and wood trim. Everything is well maintained and in tip-top condition. (The hotel has been open for less than a year so everything is still pretty much brand-new, but the place really is immaculate)

The Monroc is an ideal hotel for a bike or ski vacation. The underground parking is secure and well-lit, and includes a large and bright ski/bike storage room complete with a big work bench. Access to the storage room requires a room key and is monitored by CC video, and is secure enough that we felt safe leaving bikes worth several thousand dollars down there. Keeping bikes/skis in the rooms is a non-starter, so it's nice to know that the hotel takes the security of these expensive items seriously.

The staff is amazing. Both of the girls on the front desk (Romina & Helena - sorry if I didn't spell your names right) were super friendly and helpful and patiently put up with our mangled attempts at speaking Italian, even though they both speak English very well. The people in the restaurant, especially Christian (who never seemed to go home - he was always there, making sure everything was perfect) were also very attentive and professional. The service at the Monroc is second to none, right down to the housekeeping staff, who were thorough and accommodating and went out of their way to attend to our needs - even to the point of fitting the bench/bed with sheets once they found out that my friend and I were not a couple. The hotel staff even cared enough about their guests that some of them came to the medal ceremonies to take pictures and congratulate those of us who made the podium!

The food at the restaurant is outstanding, and taking the half board rate is worth the money if you don't mind eating at the same place every night. (don't worry, the menu changes daily) We opted out as we wanted to venture out into the surrounding area and try some of the local restaurants, but we did eat dinner at the Monroc 3 times during our stay and it was always excellent. The breakfast (included with the room rate) was amazing as well - fresh fruit, yogurt, eggs, pastries, meat, cheese, bread, granola, several different kinds of juice, and even a special "smoothie of the day". The food was fantastic and it was a great way to start off each day.

I honestly can't think of a single bad thing to say about the Monroc. The only issue of any kind that we encountered was exterior noise that made it hard to sleep, but that's no fault of the hotel. We booked the place because it was right in the middle of a major sporting event, and we got exactly what we asked for, even if it meant listening to people party late at night and getting woken up by early morning construction on the finish area and stage. If you're there during a time when there isn't a major event going on (probably the vast majority of the time) then none of the noise we experienced would be an issue for you.

Overall our experience at the Monroc was extremely positive and I would recommend it to anyone. It's not a budget hotel but you certainly get what you pay for, and we were able to book online - well in advance, mind you - at a very reasonable rate. This was my first trip to Val di Solé but I hope to return there again and I will definitely stay at the Monroc when I do!!

Date of stay: August 2016
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank Ailleurs75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonrocHotel, Proprietario at Monroc Hotel, responded to this reviewResponded 12 September 2016

Dear Ailleurs,
we will thank you for your review , plenty of details and descriptions. You pay attention to everything :-)
We were pleased to host you here at Monroc for Master world champs, it was a wonderful event. Yesterday they quite also the Elie world champs and yes i have to say that we are directly in the middle of Village, straight at heart of races. We have also to say that is the only event so crowded , the rest part of the year Daolasa is very quite and calm. The right place to make sport and have relax.

I am delighted to know that you appreciate the hotel, your room, the food and above all our staff and the service. It's a great satisfaction for us and for all our effort but we are also really happy about this job. We have the possibility to know a lot of people from all-over the world, with a great passion for bike and this is simply amazing.

So, we hope to have you as ur guest also next year or in another occasion. I am sure i have informed you that from the next year there will be here also the bike park with different tracks .

Thank you for being special guest and hit always the line!

Romina, Christian, Ilenia and all monroc people

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