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Reviewed 1 September 2017

I wish to congratulate the owner of this hotel because we had one of our best experiences ever: the quality of the location (wonderful site, wonderful beach, among palms and olives trees...), the quality of the accommodation (wonderful bungalow, quiet and comfortable), wonderful hotel (excellent quality of the food, without quantity restrictions) but, over all, the quality of the working people and of the services made our stay at Daphnila Bay Hotel unforgettable. We appreciated a lot the customer orientation of all the working people, always smiling and always ready to help. I really congratulate the owner because our judgement is: Excellent, also with reference to the price.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
4  Thank pil0tt0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphnila_Bay, Γενικός Διευθυντής at Grecotel Daphnila Bay Dassia, responded to this reviewResponded 8 September 2017

Dear guests,

Thank you for your great five-star review as well as your perfect comments! It is a delight to know that, all aspects of your stay in Grecotel Daphnila Bay Dassia met your expectations!

We truly appreciate your kind words and we are looking forward to welcome you again on your next visit in Corfu!

Our warmest regards,

Christos Tsaloukis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2017 via mobile

We have just returned from a ten day visit to the beautiful Daphnila Bay.

On first arrival we were greeted with enthusiasm and a smile. The concierge made us feel welcome and settled, despite the late hour. We were driven to our bungalow where we found a complimentary buggy for our toddler, a cot bed and a baby monitor. Very helpful.

First impressions of the room were not good: a peach and white "Cave" with dim lighting, stone floors and brown bedding. After one day my view changed; this set up is a necessity! Wet clothes, sandy feet and shoes, inflatables, sandy buggy wheels, etc. would destroy any "Niceties", the room also allowed an escape from the extreme heat we experienced during our trip.

As mentioned in some other reviews the air con is on the noisy side, but a little tinkering with the fan settings fixed this.

The whole resort is spotlessly clean. The cleaning ladies toil all day, and do a great job.

Food, throughout our stay, was very good. Something different every night and all well prepared and good quality. Dessert lovers are very, very well catered for!

We used both a la carte restaurants, and can not fault the food in either. The service though was laughably slow. In both, after an hour of sitting in the restaurant, we had yet to receive our main course; if the meal at the Olive Tree were free then I wpuldn't have been bothered, but we had 300€ of "Extras", there were only 3 tables being served . This was unfortunate as the service everywhere else is rapid, efficient and friendly (Maria and her team are outstanding).

The animation team are friendly, although I didn't join them as these false team building entertainments are not for me.

The pools are clean, warm and not over-chlorinated. The beach is simply beautiful, warm and very very clean.

There is a lovely diversity of nationalities: lots of Russian (as was most of my party), Polish, Dutch, French, Italian, German and American.

The entire resort does suffer from on major problem (or rather millions of them): wasps. They are everywhere: beach, beach restaurant, beach bar, room balcony, main restaurant oustide area, poolside, front of hotel, a la carte restaurants....the list goes on. My wife was stung twice, if it'd been our toddler we may well have been far more angry about the situation. To be honest, this was enough to drop the hotel from "Very Good" to "Average", there is simply no excuse for not dealing with these pests. Being able to see nests in the rafters of thr restaurant is not acceptable.

Some reviews complain of the climb from beach to hotel/rooms. This really isn't a big problem, as long as you have even a moderate level of fitness. I pushed a buggy up and down (from top to bottom) at least three times a day with no issues. Besides, with the buffets and booze on offer you'll need the exercise!

Overall this was a lovely holiday, with the staff being the biggest plus point (genuinley), but speed up the a la carte teans. Rooms need a little TLC (also, sort out the unstable hot water), but nothing major. The wasp situation would be enough to prevent me recommending this hotel, despite the overall positive experience.

Stayed: August 2017, travelled with family
9  Thank Ian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphnila_Bay, Γενικός Διευθυντής at Grecotel Daphnila Bay Dassia, responded to this reviewResponded 8 September 2017

Dear guests,

Thank you for choosing Grecotel Daphnila Bay Dassia for your summer vacation and for posting your feedback on Trip Advisor’s website. Our guest’s reviews are very important for us, in order to proceed with improvements elsewere is required.

We are sorry to hear that you had to deal with some inconveniences during your stay. Regarding wasps, there is a continuously procedure that our gardeners follow during the season, using biologic environmental friendly products, in order to avoid all the kind of mosquitos and bees. However, as we are surrounded by lush vegetation, it is not possible to make them totally disappear.

We are glad to know that, you had a pleasant stay with us and thank you once again, for pointing out your good opinion about our staff’s effort. It will be a pleasure for us, if you give us the opportunity to welcome you again and offer you a memorable stay in Corfu!

Yours sincerely,

Christos Tsaloukis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017

It was supposed to be a family holiday but to be honest it felt like a Russian bee hive. But first thing first. The staff - some better, some worse but they generally took their time. The way to the beach was long but the way back to the hotel was even longer - in the sun and climbing up a steep hill holding your aligator. It was paved with uneven concrete so it was very easy for the kids to fall down and hurt themselves. The bus/shuttle is simply a car that can take only one family per ride and doesn't ride very often. The family bungalows have no sea view - the view is your neighbours' door. There is no sitting area just one uncomfortable armchair. No table, no desk apart from the one outside. And if you decide to sit outside in the evening make sure you make friends with insect repellent and your Russian neighbours. And don't plan for a morning lie in - the wonderful cleaning ladies (and I mean it) will push their not so wonderful cleaning carts over the not so even pavements and rattle all their cleaning arsenal. Not to mention the gentleman with the leaf blowing machine early in the morning. You also know when the air conditioning is on and not only by the temperature... Yes! You guessed! The noise. And I don't mean the delicate hum. No... It was so loud that we couldn't be inside with it on. But it was the same with bathroom ventilation and our neighbours' bathtub/shower.
The good points: the height of the toilet seat: for an adult it was to low but for kids it was ok. Cleanliness - it was clean which is not so simple with all the sand. Grecoland staff - helpful and open. However the facilities were a little old, some broken or not maintained properly. The food - good but sometimes too fancy. Like if they tried everyday to come up with something new to make the guests awe. But sometimes the simple dishes are better.

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
7  Thank Mirka K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphnila_Bay, Γενικός Διευθυντής at Grecotel Daphnila Bay Dassia, responded to this reviewResponded 8 September 2017

Dear guests,

We would like to thank you for posting a review following your recent stay in Grecotel Daphnila Bay Dassia. We are deeply sorry to hear that not everything during your stay was to your fullest satisfaction.

We would like to point out that, some of the mentioned aspects of your accommodation could be rectified during your stay, if you gave us your point of view while you were here. We assure you that, we always try our best in order to offer to our guests a relaxing and comfortable stay. Therefore, we take all the comments into serious consideration, aiming to improve our services and facilities.

We truly hope that, we will have the chance in the future to welcome you again in our hotel and offer you only positive memories as well as unforgettable vacation.

Yours sincerely,

Christos Tsaloukis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017

Very nice hotel close to the sea. Beautiful panoramic views to the sea, mountains and forests around. Kitchen is includes Asian, European cuisines as well as national dishes.
The staff of hotel is very hospitable and benevolent, especially Katerina that works with Russian speakers. Animation is high-level: Eva, Irina and others are very professional, kind and gentle.
I think everybody that was there will want to come again...

Room Tip: For families will better to live in bungalos
  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
5  Thank Ara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphnila_Bay, Γενικός Διευθυντής at Grecotel Daphnila Bay Dassia, responded to this reviewResponded 8 September 2017

Dear guests,

Thank you for posting your great five-star review about Grecotel Daphnila Bay Dassia! It is a delight for us to know that, you enjoyed your family vacation in our hotel!

We are looking forward to welcome you again and we promise to do our best, in order to offer you only perfect and memorable holidays!

Yours sincerely,

Christos Tsaloukis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2017

I booked this hotel for a treat for my family and as the holiday of a lifetime. We were 6 - my partner and I, my youngest daughter and her partner (23), my elder daughter (28) and my grandson (4). After much research it looked like Daphnila Bay would tick all the boxes. And gosh, it most certainly did! Where to begin?

Ok, taking it from the top - great flight with BA and short transfer to the hotel, only about half an hour. On arrival a collection of smiley faces behind reception and a view to die for through the white marbled reception area to the beautiful swimming pool and beyond to the sea. It really has the most perfect location!

Rooms are good, nice sunny balcony, great bathrooms and really comfy beds with proper pillows! The maid service each day is great too.

We arrived early afternoon and by the evening we really felt that we had the lie of the land. Down a hill to the beach, which is just about as perfect as it gets! A sheltered bay, a sandy beach and a palm and olive tree shaded grassed area set back behind. So safe and so pretty.

Watersports are great. Kayaks and pedaloes for free. Or for the more adventurous, some really scary looking stuff from the jetty at the end! You can also book boat trips from the same jetty with Antonio and his boat - a lovely day out!

The food
Plentiful, great choice, very fresh. Always fresh fish meat and veggie options being prepared. And you can eat in the beach restaurant at midday which has a similar offering just on a smaller scale. Ideal if you are wanting a beach day! The roast pork was particularly good, as were the little red fishes! and home made pizza too. Cakes and desserts to die for!

You will never go hungry. There is a constant supply of fresh food. Truly something for everyone! And don’t forget to book into the Olive Tree Restaurant (which is the front of the Beach Restaurant - transformed in the evening). Fab waiter service and they really do go the extra. We had the pleasure of Vaya overseeing our table, so smiley and so professional. Idyllic really gazing out across the bay through the palm trees. V romantic (that is, if you aren’t with your children and your grandchild!!).

Drinks
Plentiful also - not good for the diet! A wide collection of cocktails, Mai Tai ones particularly good. And prosecco too, which is my poison of choice! The red and rose wines were fine, I don’t think we tried the white.

Service
Faultless. Maria who welcomes you into the main restaurantt, just charming.
Antonis - at the beach bar - makes a mean cocktail and his espresso was just what I needed to wake me up.
Vaya - so smiley and so professional!
These are just a few of the wonderful people who made our stay so perfect.

Animation
A special thanks to the animation team for their constant enthusiasm and great activities. Lera for the yoga and pilates - a fab start to the day in a perfect setting overlooking the sea. And Sky for the archery and everything else!

Pools and sea
Poos sparklingly clean and quite often we had the pool to ourselves! The sea is crystal clear, which means you can see the fishes! A few stones as you get in, but if you pick your spot, you can avoid them. It’s mostly sand anyway. Nice and shallow so safe for the children. On our last day, I got up early and swam at 8am. I wish I had every day. The sea was warm, still as a millpond and the place was deserted, apart from the daily manicuring from the wonderful people who keep the place spotless!

Child friendly
They really have got the balance right here. They have a children’s centre (Grecoland) at the front of the hotel - loads of activities and a small pool too but set away form the main hotel, all very safe and well staffed. And you know what -they really do like children! And yet, the children do not detract from the adults’ enjoyment. The staff are so welcoming to children (particularly in the restaurants) and really make the effort to get to know them so it was a rarity to see any poor behaviour anywhere in the hotel or grounds. The daily family disco was a hoot, and not just for the children!

Evening entertainment
The beach party is just lovely for everyone, make sure you don’t miss it. It’s such a beautiful setting. The greek evening and the live music was lovely too. Didn’t make it to the disco but I understand it was great!

I read many reviews before deciding on this hotel and I am so pleased I did. We had ten days of heaven. I noticed a few adverse comments about the walk to the beach. Sigh. If you want to have a spectacular view overlooking a beautiful bay then it doesn’t take too much intelligence to realise that a spot of walking will be in order. As it happens there is also transport, but seriously, it takes less than 5 minutes to get to the beach!

In summary - the best holiday ever and we will be back! Thank you Daphnila Bay Hotel!

  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
6  Thank nikkimaddycharlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphnila_Bay, Γενικός Διευθυντής at Grecotel Daphnila Bay Dassia, responded to this reviewResponded 8 September 2017

Dear guests,

We would firstly like to thank you for choosing Grecotel Daphnila Bay Dassia for your family vacation and taking time to post your pleasant five-star review! Your detailed feedback might be really helpful to visitors of Tripadvisor's website.

It is such a delight for us to hear that all aspects of your stay were up to your expectations and we managed to offer you the "best holiday ever"! Your wonderful review is truly appreciated and gives us the motivation to keep working on our guest's perfect Grecotel experience!

We are looking forward to welcome you again and we promise to do our best to offer you every time the most wonderful holiday memories.

Yours sincerely,

Christos Tsaloukis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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