We booked an "Executive Suite" and another room for teenagers this summer. We arrived and were shown to only one room which was so small we could only just walk around the bed. The balcony looked over a donkey field and our "adjoining room" formed part of the suite we were told. There were two camp beds for the children!
I went to reception twice to ask if this was our room as per Booking.com description. Was told it was. So we immediately checked out. Went to an amazing place down the road for half the price. Only once I complained and said we were leaving were we told miraculously that "oh... sorry - no you are supposed to have another room!"
The website simply doesn't do it justice and the pricing on Booking.com is ridiculously high. The owner was adamant we were in the wrong and clearly thought we would just put up with what we were given. I had to negotiate a cancellation fee directly.More
- Free Wifi
- Free Parking