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“Loved the stay”
Review of Bay Gardens Hotel

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Bay Gardens Hotel
Ranked #4 of 6 Hotels in Rodney Bay
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 7 February 2013

We went for our wedding anniversary trip to St Lucia and we stayed in Bay Gardens Hotel which was very pleasant and friendly, food was amazing . I would like to say big thank you to Mrs Patrick ( general manager) , Melissa ( head of catering) - you ladies made our stay special with your smiles and caring.
Hotel is located in very good location-all the shops and public transport are just around the corner.
Hotel has 3 pools-one Jacuzzi pool, deep pool 5' and shallow pool 2'

Tuesdays there is Karaoke night
Thursdays -Punch pool party

Room Tip: all of the rooms are nice. We had a pool view room.
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  • Stayed: January 2013, travelled as a couple
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Thank Zanna N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Manager at Bay Gardens Hotel, responded to this reviewResponded 18 February 2013

Congratulations again on celebrating your anniversary! Thank you for choosing us to celebrate this special time. We hope to see you again in the future.

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957 - 961 of 1,256 reviews

Reviewed 6 February 2013

I've stayed at the Bay Gardens Hotel in St Lucia for 5 consecutive years now. Nothing else will do! You need to stay at one or two ropey hotels (and I've stayed at a few...) to realise how brilliant the Bay Gardens is. Not part of a chain, attention to every detail is perfect - even down to the provision of face flannels - a small thing, but SO welcome. The staff are superb, friendly, efficient, welcoming. I cannot recommend this hotel too highly.

Room Tip: Go for a room at the back.
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  • Stayed: February 2013, travelled solo
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5  Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Manager at Bay Gardens Hotel, responded to this reviewResponded 7 February 2013

You’re definitely part of our Bay Gardens family. It’s been great having you as our guest over the past five years and we look forward to seeing you for many years to come.

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Reviewed 5 February 2013

Stayed at Bay Gardens Hotel from Jan 27 to Feb 3 2013. Very satisfied with the hotel. The staff was friendly and helpful. The room was well maintained and very clean. All that we asked for (bowls, spoons, cups, glasses, extra blanket) we received quickly. The "mother" resort was not far away and was right on the beach. It was also maintained at a very high level. You cannot go wrong with this hotel.

  • Stayed: January 2013, travelled as a couple
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2  Thank Sylvie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Manager at Bay Gardens Hotel, responded to this reviewResponded 7 February 2013

We’re very happy that you left satisfied. Thank you for staying with us and allowing us and taking the time out to leave this review. We hope to see you again in the future.

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Reviewed 4 February 2013

We stayed at this hotel for 3 weeks in January and it was a great base to get out and about. The room was beautifully cleaned every day with fresh beach towels always available. We had 2 large beds in the room, a fridge for drinks and snacks, good shower and air con and a terrace overlooking the pool.
It's in a good location, just off the main road ( no noise from traffic in our room 105) and handy for buses, taxis, supermarkets, shops and restaurants. The area was very safe day and night. It's 10 minutes walk to Reduit Beach which you can then walk along to get to Bay Gardens Beach Resort or 15 minutes walk down the main street. The hotel also offers an hourly courtesy bus service between the hotels. The beach resort is lovely with plenty of sunbeds and ample shade .The staff were all friendly and helpful with any queries we had. The grounds and gardens were immaculate. We wouldn't hesitate to return.

Stayed: January 2013, travelled as a couple
2  Thank siouxLancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2013

I must say bay gardens hotel is at a great location within walking distance of all amenities. Walking distance to the beach which isn't bad on a cool day. The hotel is clean and some of the staffs are very friendly but I was very surprised to that the restaurant servers are the ones taking care of a buffet rather than paying attention to the guest. I have travelled and this is the first place where this is happening,doesn't the kitchen have a stewarding team???? Whilst sitting in the lobby I can actually hear every thing that's going on in the kitchen, why is the kitchen into the lobby? There are wonderful staffs I must admit especially melissa restaurant supervisor who gave us great coffee every morning-i never once had to ask for a refill. Everyday had a different colour flower couldn't wait to see which colour she had on the next day. Nicol with her constant smile oh helena witth her warm welcome.Remus, Cleta and all the others I can't remember their names (Great job guys) I am greatly disappointed with 2 particular staff, 1 the restaurant manager who I never once met and ALMA very horrible waitress, she seem to lost not sure what she is ever about and would just let this big burp out anywhere in the restaurant, this is manners..no. I was also disappointed to see kitchen staff in and out of the kitchen with such dirty aprons. Manager's cocktail party -a knock out- was great on thursdays Ms Patrick meeting the guest is great.

  • Stayed: January 2013
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3  Thank LPL-t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Manager at Bay Gardens Hotel, responded to this reviewResponded 1 February 2013

Thank you for staying with us and taking the time out to provide your feedback. We pride ourselves on having extremely well kept facilities and the most professional team members. It is very disappointing to hear of this behaviour from one our team members. We certainly hope that the good in this case has outweighed the smaller disappointments you faced during your stay.

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Additional Information about Bay Gardens Hotel

Address: Rodney Bay Village, Rodney Bay 1892, St. Lucia
Phone Number:
Region: Caribbean > St. Lucia > Gros Islet Quarter > Rodney Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Rodney Bay
#3 Business Hotel in Rodney Bay
#4 Romantic Hotel in Rodney Bay
Price Range: ₹ 7,134 - ₹ 17,095 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Gardens Hotel 3*
Number of rooms: 87
Official Description (provided by the hotel):
Escape on an authentic St. Lucian holiday at Bay Gardens Hotel, a boutique tropical retreat offering a relaxing island experience. Cherishing a long tradition of unmatched Caribbean hospitality, our St. Lucia hotel in Rodney Bay, St. Lucia has built a reputation on friendly service, stylish accommodations, and unforgettable scenery. Our inviting oasis features island-inspired guest rooms and suites with private balconies and views of our lush gardens. The idyllic property also offers three sparkling swimming pools, on-site dining at Spices Restaurant, signature cocktails at the Cinnamon Bar, and convenient access to some of the top attractions in St. Lucia, from white sand beaches like Reduit Beach to the nightlife spots and shopping centres of Rodney Bay Village. ... more   less 
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Also Known As:
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St Lucia

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