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Reviews (19)
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9 - 14 of 19 reviews
Reviewed 3 January 2022 via mobile

The food is epic epic and epic. The rooms are really beautiful and pleasent to eyes. The greenary around just make the trip more and more awesome. Really happy especially with the food. The staff here treat everybody with a feeling of careness . Just Definitely go for it.

Date of stay: January 2022
Trip type: Travelled with family
Thank Khushbu M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, Owner at Summit Green Village Resort and spa, responded to this reviewResponded 6 January 2022

Dear Guest,

Namaste!

Thank You for staying with Summit Hotels and Resorts and for your valuable feedback.

We are glad that you had a wonderful stay with us it was a pleasure to be at your service.

It was really heartening to know that we were able to meet your expectation in providing exceptional services and hospitality. As guest comfort and satisfaction are the two main motives behind running our business, I believe that your appreciation will definitely motivate us in bringing the best of everything and achieving new heights in the fields of hospitality and management.

Well it was a pleasure to have you here and we will be looking forward to your next stay with Summit properties.

Yours in Hospitality,
Unit Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2021

Got A Wonderful Hospitality.
Really an Amazing Place And Ambiance.
Must Visit Once.
Manager Manab Sir Was So Friendly And Receptionist Pawan Chetry Helped Us A Lot on Exploring The Beautiful Place ....

Date of stay: November 2021
Trip type: Travelled with friends
Thank BILASH2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, Owner at Summit Green Village Resort and spa, responded to this reviewResponded 2 December 2021

Dear Guest,

Namaste!

Thank You for staying with Summit Hotels and Resorts and for your valuable feedback.

We are glad that you had a wonderful stay with us it was a pleasure to be at your service.

It was really heartening to know that we were able to meet your expectation in providing exceptional services and hospitality. As guest comfort and satisfaction are the two main motives behind running our business, I believe that your appreciation will definitely motivate us in bringing the best of everything and achieving new heights in the fields of hospitality and management.

Well it was a pleasure to have you here and we will be looking forward to your next stay with Summit properties.

Yours in Hospitality,
Unit Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2021

Hetol is very good , there food also good and fresh ,hetol staff pawan chetry is very good boy and his comunication skills is very very very good ,and hotels place also good, it's my experience , thank you

Date of stay: December 2020
Trip type: Travelled with family
Thank taradJ8550DE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, Owner at Summit Green Village Resort and spa, responded to this reviewResponded 2 December 2021

Dear Guest,

Namaste!

Thank you for staying with Summit Hotels and Resorts and for your generous feedback.

It was a pleasure to have you here with us. We are glad that you had a wonderful time with us.

It does give us immense satisfaction to know that you you were pleased with the services that were provided to you during your stay. As our main concern has always been to provide utmost pleasure and comfort for our valued guest so it very heartening to receive such generous compliments from your side. we truly believe that it will definitely motivate us to set and achieve higher goals in the fields of hospitality and management.

Well it was a pleasure to be at your service and we shall always be looking forward to your stay with us very soon.

Yours In Hospitality,
Unit Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2021

I had a wonderful experience at the. Every staff member I encountered, from the check- in to the cleaning staff were delightful and eager to help specially Pawan Chetry Front office executive behaviour was very hamble ..Room was nice and comfortable food was very good Thank you! Will recommend to my colleagues!

Date of stay: October 2021
Trip type: Travelled with family
Thank 393sarojk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, Owner at Summit Green Village Resort and spa, responded to this reviewResponded 2 December 2021

Dear Guest,

Namaste!

Thank You for staying with Summit Hotels and Resorts and for your valuable feedback.

It was a pleasure to have you here with us. I hope you had a pleasant stay.

It gives us much of a pleasure to know that we were associated in making your stay a comfortable one. The serene and the peaceful location of the property does add value to your stay and we are glad that you enjoyed the scenic view from the property. We are delighted to know that you were impressed the management of the property, we appreciate your acknowledgement. Our staff are our assets and we are very fortunate to have such wonderful ones. Your humble words of appreciation in regards to our associates is highly valued and I believe that it will definitely motivate us in setting and achieving greater heights. I have personally shared your kind words of compliments with the entire team and everyone was very glad to hear from you.

Well, we value your patronage and we will be looking forward to be at your service again.

Yours in Hospitality,
Unit Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2021

Crazy resort!!! Not to be suggested to travellers whose motive is to visit the national park and safari.

You need to travel 30odd kms to travel for even just to start for the entry point of the park.

Dont go with the pictures these are not to what the property exactly looks.. The pics shows a complete different picture to what exactly exists. Property is under construction and be ready to hear the construction sound every now and then.

Kids play area is completely not up to the mark with broken planks and no swings wherein site talks a lot about it.

Room telephone not working you need to call to their personal numbers for placing the order and to switch on the AC a random excuse that the same happened today and is under maintenance.

Be ready to listen to unprofessional manager talking anything whenever complaint for the rooms that were offered having dust and loose wooden fittings in the room. They wont listen to you and will over power you. Bathroom towels would be seen drying just outside your rooms after laundry.

Crazy hotel for sure and unprofessional staff.. moreover while complaining to the central team they would help you giving a random property managers number and request to speak to them whose phone number when tried would always be switched off.

Travells be ready to face the torture in case wants to visit.

Date of stay: February 2021
Trip type: Travelled with family
Thank Thestampedpassport
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, Owner at Summit Green Village Resort and spa, responded to this reviewResponded 8 November 2021

Dear guest,

Namaste!

Thank you for choosing to stay with Summit Hotels and Resorts and for reviewing us in this forum.

On the outset we would like to apologize for the inconvenience caused to you, your feedback is really important to us, we have carefully noted down the shortcomings mentioned by you and we assure that it will be worked upon in an effective manner. However, we wish nothing but to be given another chance in hosting you better in the near future again with the improved established services.

Regards,
Unit Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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