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Reviewed 16 February 2021 via mobile

Rooms were nice but restaurant staff behaviour was rude and the food was overpriced and pls check the food bills carefully becoz they would include extra items which were not ordered also.
Rooms:3/5,Food:2/5,Staff behaviour:2/5

Date of stay: February 2021
Trip type: Travelled with family
Thank Ddr1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2020 via mobile

We stayed for 4 nights at the family suite. The rooms are pond facing. The room has all basic necessities, as available in most good 4 star hotels, very spacious rooms, beautifully designed, large king size bed, tea and coffee sackets, kettle, mini fridge, hair dryer, etc.
We had some lovely time having morning breakfasts in the small garden overlooking the small pond in front of the room. The evening camp fires were again memorable.
The ambiance of the restaurant is good, for photography. Food is Ok. Services are good. They were kind to provide us, kichiri on our request for our little one.Thanks.
Mr Kalitha at the resort was very positive, helpful, quite knowledgeable and ever smiling. Listen to his advice without much prejudice. He gave us sound advice on where all to visit and his suggested rates for gypsy etc were reasonable.
Cons.
It is located far from the kaziranga main entrance, the closest entrance is 30 mins drive.
The food could have been better.
The place has a lot of potential, needs a lot of maintenance and cleaning.
The entrance to the resort can be improved.
The resort being on a far end is adjacent to a tea estate, has two large ponds, a large KINGKONG. The available assets can be used, like introducing boating, angling, vis to tea estate, some local dance programs, improve the kids play area, have souviners, wood artifacts at the large reception, etc.
Overall had a memorable stay. Thanks.

Date of stay: December 2020
Trip type: Travelled with family
Thank Somesh_0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumit Mitruka, Owner at Summit Green Village Resort and spa, responded to this reviewResponded 28 December 2020

Dear Mr.Somesh,

Namaste!

Thank you for choosing to stay with Summit Hotels and Resorts.

We are grateful to you for putting up a detailed review for us in this forum, We are grateful for the wonderful things you have written about our hospitality services. Your valuable comments and suggestions help us in our continuous endeavor to give our best and go the extra mile for our patrons. We would love to host you again. Hope to see you soon at Summit Hotels & Resorts!

Regards,
Unit Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2020 via mobile

One of the best resort in kaziranga.Excellent service Excellent hospitality Excellent Staff.Food is very delicious and rooms are very neat and clean and very beautiful.Thanks Summit Green village team.

Date of stay: February 2020
Trip type: Travelled with family
Thank Kaziranga123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumit Mitruka, Owner at Summit Green Village Resort and spa, responded to this reviewResponded 9 December 2020

Dear Sir,

Namaste!

Thank you for choosing to stay with Summit Hotels and Resorts.

We are so grateful to you for posting a review for us on this forum, As a valued guest our team appreciates your feedback. Thank you again for taking the time to write a review. We value your patronage and sincerely await the opportunity to welcome you again to our Hotels.

Regards,
Unit Manager.
Summit Green Village Resort and Spa.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2020

Lovely resort although some distance away from Kohora Zone. Nice clean rooms. Exceptionally friendly and helpful staff led by the very able and courteous resort manager, Mr Anand Kalita. Nice and decent breakfast spread. Overall an excellent stay. Thank you, Team Summit Green Village Resort. (BTW Spa is not yet ready)

Just a couple of suggestions -
1) A bath mat outside the shower cubicle will help
2) Slow drainage of shower water (may be the drain is partially choked).

Room tip: Upper Floors come with private balconies.
Date of stay: March 2020
    • Location
    • Rooms
    • Service
Thank SivajiBasu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumit Mitruka, Owner at Summit Green Village Resort and spa, responded to this reviewResponded 9 December 2020

Dear Sir,

Namaste!

Thank you for choosing to stay with Summit Hotels and Resorts.

We are grateful to you for reviewing us in this forum. Our motto being Exceptional Value Exceptional services, we leave no stone unturned in providing top notch services to our valued guests. Your feedback is valuable to us, we have carefully made a note of it and will definitely work on it.

We hope to see you soon i not so distant future.

Regards,
Unit Manager.
Summit Green Village Resort and Spa.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2019

We stayed at the Summit Green Village Resort & Spa for 2 nights and 3 days & was hugely impressed by the staff/ management willingness to go over & beyond to make sure that your stay at the property is comfortable. There were couple of instances where we didn't expect them to provide us services but they made sure our requests were met. Food at the restaurant is awesome while Mr. Hazarika excels in the service too. Manager Mr. Manav/Anand is open to listen to your requests and provides an early resolutions to queries.

Yes there're areas that they could try and improve but I'll give them benefit of doubt since it's a new property and still under construction. I am sure this resort will be coming up good (or the best in town) in the next year or two once they are fully operational.

Date of stay: November 2019
    • Sleep Quality
    • Rooms
    • Service
Thank Yogendra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumit Mitruka, Owner at Summit Green Village Resort and spa, responded to this reviewResponded 9 December 2020

Dear Guest,

Namaste!

Thank you for choosing to stay with Summit Hotels and Resorts.

We are overjoyed to receive such excellent review on this forum, We are grateful to you for setting your valuable time aside for reviewing us. We strive our best in providing exceptional services to our valued guests leaving no stone unturned in making them feel at home. Your feedback is valuable to us, Your kindness on understanding our background is highly appreciated, We are glad to inform you that we are already working towards the betterment of it.

We hope to see you soon in not so distant future.

Regards,
Shweta Chettri.
Summit Green Village Resort and Spa.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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