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Reviewed 6 March 2020

Lovely resort although some distance away from Kohora Zone. Nice clean rooms. Exceptionally friendly and helpful staff led by the very able and courteous resort manager, Mr Anand Kalita. Nice and decent breakfast spread. Overall an excellent stay. Thank you, Team Summit Green Village Resort. (BTW Spa is not yet ready)

Just a couple of suggestions -
1) A bath mat outside the shower cubicle will help
2) Slow drainage of shower water (may be the drain is partially choked).

Room tip: Upper Floors come with private balconies.
Date of stay: March 2020
    • Location
    • Rooms
    • Service
Thank SivajiBasu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sumit Mitruka, Owner at Summit Green Village Resort and spa, responded to this reviewResponded 9 December 2020

Dear Sir,

Namaste!

Thank you for choosing to stay with Summit Hotels and Resorts.

We are grateful to you for reviewing us in this forum. Our motto being Exceptional Value Exceptional services, we leave no stone unturned in providing top notch services to our valued guests. Your feedback is valuable to us, we have carefully made a note of it and will definitely work on it.

We hope to see you soon i not so distant future.

Regards,
Unit Manager.
Summit Green Village Resort and Spa.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2019

We stayed at the Summit Green Village Resort & Spa for 2 nights and 3 days & was hugely impressed by the staff/ management willingness to go over & beyond to make sure that your stay at the property is comfortable. There were couple of instances where we didn't expect them to provide us services but they made sure our requests were met. Food at the restaurant is awesome while Mr. Hazarika excels in the service too. Manager Mr. Manav/Anand is open to listen to your requests and provides an early resolutions to queries.

Yes there're areas that they could try and improve but I'll give them benefit of doubt since it's a new property and still under construction. I am sure this resort will be coming up good (or the best in town) in the next year or two once they are fully operational.

Date of stay: November 2019
    • Sleep Quality
    • Rooms
    • Service
Thank Yogendra S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sumit Mitruka, Owner at Summit Green Village Resort and spa, responded to this reviewResponded 9 December 2020

Dear Guest,

Namaste!

Thank you for choosing to stay with Summit Hotels and Resorts.

We are overjoyed to receive such excellent review on this forum, We are grateful to you for setting your valuable time aside for reviewing us. We strive our best in providing exceptional services to our valued guests leaving no stone unturned in making them feel at home. Your feedback is valuable to us, Your kindness on understanding our background is highly appreciated, We are glad to inform you that we are already working towards the betterment of it.

We hope to see you soon in not so distant future.

Regards,
Shweta Chettri.
Summit Green Village Resort and Spa.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC