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Reviewed 7 August 2018 via mobile

We have just returned after staying at the Novotel Twin Waters Resort with Karate. The resort is absolutely beautiful with very large self contained apartments.

The staff were amazing and assisted wherever they could and always with a smile.

The buffet breakfast was fantastic.

We found the resort a perfect location for what we needed and couldn't have asked for more

Stayed: August 2018, travelled with family
Thank Shanz80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle S, Guest Relations Manager at Novotel Twin Waters Resort, responded to this reviewResponded 10 August 2018

Hi,

Thank you for taking the time to review Novotel Twin Waters Resort. I'm so happy to hear you enjoyed your stay with us for your event. We look forward to inviting you back in the future.

Kind regards,

Sam
Marketing & Loyalty Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018 via mobile

This was a seafood buffet and had much more food to choose from ,the service here was wonderful as we had little children, they were nothing but helpful and very efficient with cleaning and asking if they can get you anything. This place was great an affordable also children get to eat free, definitely going back again.

Stayed: July 2018, travelled with family
Thank amandajenkins112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle S, Guest Relations Manager at Novotel Twin Waters Resort, responded to this reviewResponded 10 August 2018

Hi,

Thank you very much for your review of Novotel Twin Waters Resort. I am so glad to hear you enjoyed your seafood buffet at Nouveau Restaurant. I will be sure to let the staff know you enjoyed their service and food. We look forward to inviting you back again.

Kind regards,

Sam
Marketing & Loyalty Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2018

great for a family stay with the large lake for water sports, the water park, swimming pool eat in cafes, accommodation basic but still great for a getaway, parking is outside no under cover and close to shops and major shopping centre

Stayed: September 2017
Thank Ellie Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle S, Guest Relations Manager at Novotel Twin Waters Resort, responded to this reviewResponded 10 August 2018

Hi,

Thank you for your review of Novotel Twin Waters Resort. I am very pleased to hear you enjoyed your stay with us. We look forward to inviting you back in the summer time!

Kind regards,

Sam
Marketing & Loyalty Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2018

Beautiful surroundings. Good facilities. Good location as far as getting to see surrounding places providing you have a car. Property is well cared for. Enjoyed being able to walk around the lake and down to the beach.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank smyth_travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle S, Guest Relations Manager at Novotel Twin Waters Resort, responded to this reviewResponded 7 August 2018

Hi,

Thank you very much for your review of Novotel Twin Waters Resort. I am so happy to hear you had an enjoyable stay with us. We can't wait to welcome you back.

Kind regards,

Sam
Marketing & Loyalty Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2018 via mobile

Stayed for two nights at the Novotel Twin Waters Resort for a conference. I wish I could have made use of the many leisure activities at the resort. Lovely relaxed atmosphere. Small but comfortable room. Big selection of breakfast options. Catering for the conference contained a good selection to suit multiple dietary requirements and there was always plenty of food available. An enjoyable stay. Next time I will visit for leisure.

Stayed: August 2018, travelled on business
Thank nw12016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle S, Guest Relations Manager at Novotel Twin Waters Resort, responded to this reviewResponded 7 August 2018

Hi,

Thank you for your feedback of Novotel Twin Waters Resort. I am very happy to hear you enjoyed your stay at the resort. We can't wait to welcome you back for your next visit, and hope you will be able to enjoy all the leisure facilities the resort has to offer.

Kind regards,

Sam
Marketing & Loyalty Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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