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“Horrible experience - duped”

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United 21 Grassland Resorts
Reviewed 10 April 2012

I was booked at Grassland for the weekend starting 6th April. The resort is very well maintained, staff helpful and food delicious. However the management (Sandip) in spite of several discussions failed to mention to us that the National Park would be closed for Rhino census. We even called him before we started out for the park from Guwahati. We traveled for Kaziranga and not for the resort itself. This behavior of the Manager was unprofessional and misleading. On checking out and proceeding towards Nameri, the resident guide of the resort (Kanak) provided us a vehicle that was not up to the mark and a driver who did not know the directions at all. The vehicle got stuck; we lost our way and had a horrendous time reaching out destination. I would advice travelers to stay away from the resort as there are other options and request the hotel management to get rid of unscrupulous people who dupe travelers. Overall the stay was very disappointing.

Room Tip: Presidential Suites are only good for small families.
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  • Stayed: April 2012, travelled with family
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Thank Footl00se74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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76 - 80 of 80 reviews

Reviewed 13 January 2012

It is indeed a pleasant stay in this resort. It is well located and well decorated. I have been there with my family in last December, 2011. The staff are very courteous especially Mr.Sandip chowdhury. The food and ambience are marvelleous.

Room Tip: Should have family rooms to accomodate 4 persons.
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  • Stayed: December 2011, travelled with family
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3  Thank SUBRATA B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2012

loved the hospitality and luxury of the resort,the ambiance was just great first class service all the way.a ust for every nature lovers.

Room Tip: presidential suite
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  • Stayed: December 2011, travelled with family
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1  Thank Shahana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2012

i was amazed to see the facilities provided by the resort it was unexpected,the swimming pool was excellent,the gym was good,i had a great time fishing in the pond,i was lucky to catch two fish {it was a satisfying experience},the chef of turmeric restaurant of the resort was kind enough to fry the fish for me and my family. the most likeable thing that i like was that the resort is quite big in area and we can stroll the whole resort with a brisk walk or jogging. the room were excellent the service was excellent,the food was excellent.

Room Tip: presidential suite is the best,executive suite also good and provide all the luxury for a comfortab...
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  • Stayed: October 2011, travelled with family
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1  Thank akbarexpo89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2011

we were on a holiday in assam and we decided to see the single horn rhino. so i made the reservations from our hotel in guwahati. at first the name didnt strike me much but as soon as we reached there, i was surprised. its was a fabulous experience. i ahd booked a presidental suite, which had a lot of space for a family. the suites were like independent single storey villas which added an extra mile in the luxury. even the normal rooms had a lot of space and there grassland suite was way too spacious and luxurios with a jacuzzi fitted in the bathroom.
the staff was very friendly and at night they even arranged a bonfire for us. that experience was terrific. sitting under the star, besides the fire and our food was served there. the food was excellent. there resturant Tumeric served all the meals and every meal was delightful and had ample portions of dishes to fill you up. they had a golf cart which they used as a shuttle from the residential area to the resturant. they had boating, fishing and a gym for us to use. in short the stay was awsome.

  • Stayed: January 2011, travelled with family
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2  Thank Abhishek G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about United 21 Grassland Resorts

Address: Harmoti, Bagori Range, Kaziranga National Park 785106, India (Formerly Grassland Resorts and Hotel)
Region: India > Assam > Nagaon District > Kaziranga National Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 6 Hotels in Kaziranga National Park
Price Range: ₹ 3,714 - ₹ 4,626 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — United 21 Grassland Resorts 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
United 21 Grass Land, Kaziranga offers a fine stay with its impeccable services, gratifying hospitality and innate warmth. The uniquely decorated rooms replete with all the modern amenities beckon the guests for a relaxed stay. United 21 Grass Land is located at Grass Land, Harmoti, Bagori range. the biggest attraction-Kaziranga National Park-hosts two-thirds of the world's Great One-horned Rhinoceroses and also holds the record for protecting the highest density of tigers in the world.The Burhi Mai Than (Approx. 2km) and the Borbeel Lake (Approx. 8km) in addition to the tea gardens are some of the places that can be visited from the resort. In-house restaurant dishes out a wide selection of scrumptious and lip-smacking Indian and international delicacies to cajole the taste buds. ... more   less 
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Also Known As:
United 21 Grassland Resorts Kaziranga National Park, Assam

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