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Reviewed 6 January 2022

Amazing place to travel with family!
Kid friendly, away from the noise, maddening tourist crowd, open to mother nature, clean, fresh, privacy and peace is how we will describe the stay. It was a 2N & 3D trip climate was at its best. Hospitality and service was top notch the drive up to the property itself is an experience on its own. Steep uphill is what I would describe the drive as to the property. Christmas cake, home-made wine and Santa dance was totally fun on Christmas eve. They were very kind enough to pack some breakfast on the day when we stepped out early(4AM) for the wildlife watch at Shatram because we were going to miss their breakfast on Christmas (worth the early morning wake up and drive).
Our plan was never to visit the tourist spots but who can escape the periyar lake boat ride. It was planned on our last day assuming will not take more than 4hours. Inspite, of reaching the place at 5AM we had a long que of tourist so returned at 11:30AM to the property for our checkout. This was purely not our delay but that is when the hospitality missed few beats. We had to do a last minute fresh up/packing before we checked out. By then we would have got at least 5-6 reminders from the reception for our checkout. Not a complain but those calls made the other good things take a back seat. Anyways we were also late as we had a flight to catch at 5:45 at Madurai so we were anyways in a hurry to leave. The team should understand that pushing the guest on their last day of stay will build unwanted pressure when they are already running late.
Food: totally yumm a little $$$ but it’s a hill station so can’t complain
Service: On dot
Hospitality: 100% (minus 20% due to the last one hour)
But we as a family had a memorable stay and highly recommend Hills&Hues, Thekkady. The last day or rather last hour at Hills & Hues could have been due to peer work pressure or another guest coming in but still could have been managed well.
Team Hills & Hues - you guys rock keep the smile and cheerful attitude going :)

Room tip: Ensure to spend half a day or one day at the property
Date of stay: December 2021
    • Value
    • Sleep Quality
    • Service
Thank Ramya19
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hills Hues, General Manager at Hills & Hues, responded to this reviewResponded 16 January 2022

Dear Guest,

Namaskaram!!!

Thank you for Choosing Hills and Hues - Luxury Boutique - Resort, Thekkady for your recent holiday.

Many thanks for your real-time review, it is superb. Hills and Hues is a gateway to a getaway from the hustles and bustles of urban life to a chilling, peaceful, calm, and quiet lonely holiday. Drive up the hills is taken as an adventure ride by our guests. Nice to hear that it was an experience.

Our team was successful in creating a Christmas ambiance with carol, Christmas cake, homemade wine, and a Santa dance. All of our guests kept complimenting it as a memorable Christmas Eve on a misty mountain top. Kudos to our team for providing an anticipatory service - even with the rush of Christmas day preparations they made sure that you did not miss the breakfast on a Christmas day.

Periyar Tiger Reserve activities undertaken by forest. When we go for the boat ride, all of us want to be the 1st to reach there or ensure to book the tickets by online, but we end up in the long queue as many will reach much earlier than us. Apologies for the 11th-hour mishap where you felt the hospitality missed a few beats. We understand that you did not anticipate a delay, hence the bags are unpacked. Checkout was delayed as you took time to pack and freshen up, which left Reception in pressure being a full house day.

We are much flexible if anyone request for late check-out but whenever the resort is full house, we have to be stick on the timings. As per the Covid protocol is time-consuming for room cleaning for other after check-out. Its only the reason Reception kept calling you.

Looking forward to welcoming you to the Hills & Hues hospitality for an amazing holiday and assuring you of our best service and attention at all times.

Thanks, and regards,
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2022

Everything about this place is 'wow'. We stayed here for a couple of nights over the Christmas weekend at one of the cottages. The views were breathtaking and waking up to misty mornings was an out of the world experience. The staff are all bright, enthusiastic, friendly and courteous. They sang Christmas carols at our door on Christmas eve which we thought was a great added touch. We enjoyed the breakfast buffets and the dinners. The views from wherever you choose to stroll around the property are outstanding with the infinity pool area being the best. This place gives you a feeling of seclusion as it is on a hill with a narrow road going up to it but at the same time it is very close to nearby attractions like Periyar Sanctuary and Spice plantations . Highly recommended this place.

Date of stay: December 2021
    • Value
    • Sleep Quality
    • Service
1  Thank Ameeta R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hills Hues, General Manager at Hills & Hues, responded to this reviewResponded 10 January 2022


Dear Guest,

Namaskaram!!!

Thank you for Choosing Hills and Hues - Luxury Boutique - Resort, Thekkady for your recent holiday.

Thanks a million for your fantastic review, we all are thrilled to read your feedback. We are one of the luckiest hotels to be on the topmost hills of Thekkady with an amazing view of Periyar Lake on one side and dense forest on the other.

You chose the right time to visit and enjoyed the Christmas ambiance created by the team. So, you must have felt that you were in a fantasy hill with fairies flying around like mist. We are delighted that you enjoyed the amazing view through the mist, morning walk in the mist with dewdrops falling on you, and your review really radiates the fantastic feeling you experienced.

We are also delighted to note that you enjoyed the yummy food which kept happy and warm and the excellent service of our enthusiastic, friendly, and courteous team.

Looking forward to welcoming you to the Hills & Hues hospitality for an amazing holiday and assuring you of our best service and attention at all times.

Thanks, and regards,
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2022

Beautiful resort with exceptional staff
Warmth of the staff shines though in everything that they do
Every nook and corner of this property has been done up with care
Front office staff is fantastic and took care of every little request of ours and arranged excellent tours for us at very reasonable prices

Date of stay: September 2021
    • Location
    • Cleanliness
    • Service
Thank darknight_567
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hills Hues, General Manager at Hills & Hues, responded to this reviewResponded 10 January 2022

Dear Guest,

Namaskaram!!!

Thank you for Choosing Hills and Hues - Luxury Boutique - Resort, Thekkady for your recent holiday.

We are really excited to see your great review. Happy to note that you enjoyed the stay with Hills and Hues, the ambiance, the amazing view, and the excellent hospitality of our team. We are lucky to have a great location surrounded by greens and on top of hills. We are here to delight our guests and provide a service exceeding your expectations.

Looking forward to welcoming you to the Hills & Hues hospitality for an amazing holiday and assuring you of our best service and attention at all times.

Thanks, and regards,
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2022 via mobile

We had an absolutely awesome time at Hills and Hues, Thekkady. We had seen the pictures of the property on Instagram and that's when we decided to make the booking. The experience was more than expected. The rooms had breathtaking views. We sat through the night till about 2 am with the brilliant view and fog for company in our balconies. The staff were really pleasant and made our stay extra memorable. Will definitely recommend a stay here to all friends and family.

Date of stay: December 2021
Trip type: Travelled with family
Thank JaejoG
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hills Hues, General Manager at Hills & Hues, responded to this reviewResponded 10 January 2022

Dear Guest,

Namaskaram!!!

Thank you for Choosing Hills and Hues - Luxury Boutique - Resort, Thekkady for your recent holiday.

We are really delighted to see your superb review. Happy to note that you enjoyed the stay with Hills and Hues, the ambiance, the breath taking view, the view from the room balcony through the mist, and the excellent hospitality of our team.

Now a days, all guests are posting pictures in the Instagram, so that too is a recommendation for us, like reviews. Hope you could capture enough pictures to cherish your memories.

Looking forward to welcoming you to the Hills & Hues hospitality for an amazing holiday and assuring you of our best service and attention at all times.

Thanks, and regards,
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2022

We spend one night at hills and hues cavern 303. The view was amazing!! really loved the view, privacy and services. highly recommend the place.
The dinner buffet was very tasty and good, but little overpriced.

Date of stay: December 2021
    • Rooms
    • Cleanliness
    • Service
Thank Vks_cv
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hills Hues, General Manager at Hills & Hues, responded to this reviewResponded 4 January 2022

Dear Guest,

Namaskaram!!!

Thank you for Choosing Hills and Hues - Luxury Boutique - Resort, Thekkady for your recent holiday.

Many thanks for your short but motivating review and recommendation. We are delighted to know that the services rendered were up to your expectations. Hope you enjoyed the amazing views, the cavern, privacy and the yummy food. Have shared your feedback with our Chef.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to the Hills and Hues.

Thanks, and regards,
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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