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Shijith M

Wonderfull Stay, Thank you all Spice village Team

5.0 of 5 bubblesReviewed 30 Jun 2022
From the check in to the checkout it was very smooth.
Cottage 104 is very clean and smells very good thank you to hk team.
Every single team member from front office, housekeeping, restaurant, Spa and Gireesh all are fantastic.
The solar panel green energy to no plastic thoughts for the environment is very nice.

The way the pests are controlled is very nice as it was hard to see flies or mosquitos in our room.

Thank you team, the stay in spice village and the people who took care of us give us confidence to choose more cgh earth group of hotels.

Wish you all , all the best

Shijith &Sreekutty
Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From the, General Manager at Spice Village, CGH Earth, responded to this review
Responded 4 Jul 2022
Dear Mr Shijith,

Greetings from Spice Village!!!

Thank you so much for sparing your valuable time to share such a great feedback with us.

I was so glad to hear that you enjoyed every bit of your stay at Spice Village We ensure that our valued guests receive impeccable service and attention throughout their stay. I had shared your gracious comments with my team and your appreciation will certainly motivate them to create many more such memorable experiences. Our constant endeavour is to offer comfort and services that exceed our guest expectations. This is what Spice Village always works for.
Once again, thank you for your great feedback and I look forward to personally welcome you back soon
Warm Regards,
Harikrishnan.R.Nair
General Manager
Spice Village
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 29 June 2022

The Restaraunt service is poor. Can’t bring food in 50 minutes with two families itself. The food tastes horrible. Rooms are having insects. No entertainment inside room. Don’t recommend coming here. They say it will give you rustic feel but this is beyond redemption

Date of stay: June 2022
1  Thank TarunPuri
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From the, General Manager at Spice Village, CGH Earth, responded to this reviewResponded 4 July 2022

Dear Mr Puri,

Greetings from Spice Village!!

Thank you very much for your candid review of your recent stay at Spice Village. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

I have gone through your feedback and realise that we could not live up in terms of deliverance and I am greatly perturbed on hearing the same. Please accept my sincere apologies for the inconvenience caused. It is our constant endeavour to exceed the expectations and to build a long-term relationship with valuable guest like yourself. On the rare occasion when this does not happen, we are extremely grateful for the chance to make up for it.

I do hope that you will give us another opportunity to serve you. It would be such a pleasure to personally welcome you back soon, so we could leave you with warm welcome and fond memories.

Warm regards,

Harikrishnan.R.Nair
General Manager
Spice Village

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2022 via mobile

Visited this beautifully located Resort ( a CGH Earth hospitality gp property) in Tekkady ( Kerala
state in June for 2N/ 3D stay. The experience was simply marvelous . Even though a 31 year old property, it is very well maintained.
One can go along with the Naturalist for a tour of the property which takes about a hour plus. One can see excellent flora n fauna. There is a bio - gas plant, a effeluent treatment plant, Vermicomposting is being carried out. Waste paper is recycled into paper etc etc. They are following the concept of produced to reduce.Simply outstanding.......thus generating least amount of waste. The food at the Restra was simply outstanding. To add , the personal touch of each n every serving staff. The evening classical dance performance was mesmerizing. I think the team led by the Dynamic Mr Hari Nair , the GM is doing a great job in sparing no effort to make each n every guest comfortable.One must visit this beautiful property n experience . This being the 3rd CGH Earth property that we visited in last 1 year plus , we have now decided to explore the balance 16 properties of the group

Date of stay: June 2022
Trip type: Travelled as a couple
Thank Girish K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From the, General Manager at Spice Village, CGH Earth, responded to this reviewResponded 4 July 2022

Dear Girish Sir,

Greetings from Spice Village!!!

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at Spice Village.It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.I have shared your feedback with my team thus inspires the team and me to constantly strive for excellence and to make sure that our guests leave Spice Village with enticing memories.

We greatly value your patronage and look forward to welcoming you back soon for another Experiential Holiday with us.

Warm regards,

Harikrishnan.R.Nair
General Manager
Spice Village

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2022 via mobile

This is one of the best resorts I stayed.The ambience and resort was exceptional, calm and serene atmosphere. Very peaceful atmosphere which takes you to the nature. 3 days wasn't enough to experience the place and resort. The best part is the hospitality. The staffs are very friendly. The food was also good. Many activities organized like culinary sessions, wildlife documentary, kalari etc. Room was clean and tidy. Overall the place is a great place to relax. Looking forward to go back soon!

Date of stay: June 2022
Trip type: Travelled as a couple
Thank Vacation14002209904
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From the, General Manager at Spice Village, CGH Earth, responded to this reviewResponded 2 July 2022

Dear Guest,

Greetings from Spice Village!!

Thank you for choosing Spice Village as the preferred destination for your stay and sparing time to share your review on TripAdvisor.
Your kind words of appreciation have been a great source of inspiration for our team and these words will motivate them to serve better, thus ensuring our guests take back fond memories.
We look forward to the pleasure of welcoming you back in Spice Village.
Warm Regards,
Harikrishnan.R.Nair
General Manager
Spice Village

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2022

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice

Date of stay: June 2022
Thank Dream713367
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From the, General Manager at Spice Village, CGH Earth, responded to this reviewResponded 2 July 2022

Dear Guest,

Greetings from Spice Village!!

Thank you for choosing Spice Village as the preferred destination for your stay and sparing time to share your review on TripAdvisor.
Your kind words of appreciation have been a great source of inspiration for our team and these words will motivate them to serve better, thus ensuring our guests take back fond memories.
We look forward to the pleasure of welcoming you back in Spice Village.
Warm Regards,
Harikrishnan.R.Nair
General Manager
Spice Village

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2022

Located in a wonderful nature rich area on top of the mountain with cool climate. Activities in the resort ahwsome, such as culture dance program Kuchchupodi, nice restaurant with wonderful live music. Helpfull staffs!

Date of stay: June 2022
Thank michaelarul
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From the, General Manager at Spice Village, CGH Earth, responded to this reviewResponded 2 July 2022

Dear Guest,

Greetings from Spice Village!!!

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at Spice Village.It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.I have shared your feedback with my team thus inspires the team and me to constantly strive for excellence and to make sure that our guests leave Spice Village with enticing memories.

We greatly value your patronage and look forward to welcoming you back soon for another Experiential Holiday with us.

Warm regards,

Harikrishnan.R.Nair
General Manager
Spice Village

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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