We were placed in our 1st room in the hotel finding hairs in our bed. We contacted your receptionist, she was very apologetic. We were moved to 4 rooms in total finding the same problem with the cleanliness of our room. I must say I am very disappointed. This had taken at least 1.5 hours in total to rectify this issue. We recived some compensation but very below average considering the amount of time we waited for the problem to be solved.