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Grand Paradise Samana
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Reviews (4,014)
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Reviewed 9 April 2018 via mobile

Nice resort .long ride to resort from airport..filled with French speaking people.beach I don't understand why everyone is saying beautiful.it was one of the worst I have seen.pool was nice.food good.only thing was we were there during holy week which is the week previous to Easter and runs into that weekend.we were advised to stay on the resort due to the Amount of deaths that usually occur that week due to locals drinking it's their major holiday..and very boring resort as far as things to do are concerned.

Stayed: April 2018, travelled as a couple
Thank pattiandclark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henryulloaa, Manager at Grand Paradise Samana, responded to this reviewResponded 9 May 2018

Hola: Thank you for sharing your comments regarding your stay in our property. Your comments are very important to us as they help us to improve our job. Best Regards,

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Reviewed 9 April 2018

We spent a week in March with children and grandchildren (9 adults and 7 children) and found the Grand Paradise to be ideal. Each family had a cabana facing the ocean and I would highly recommend these. They are large, with a good-sized, private outdoor patio. The grounds are very pleasant with manicured lawns and gardens and many palm trees. The beach is perfect for swimming. Very few waves and shallow out to a hundred yards with a sandy bottom. Buildings are low-rise and in our location it was very quiet. The whole experience was very laid-back. The staff were very good. The buffet area was excellent but the food was average.
We had an illness in our group. There is an on-site doctor but we found it helpful to have a translator with us. We needed to go to the Samana hospital which was a $65 USD trip and the clinic only took cash for payment.
Highly recommend the resort for a quiet, safe, family get-away.

Room Tip: Get a Select club, ocean-view cabana.
  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank UVILLEOBEES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
samuelvasquez2017, Manager at Grand Paradise Samana, responded to this reviewResponded 14 April 2018

Dear guest,
On behalf of Grand Paradise Samana, we sincerely appreciate your comments. We are glad that you enjoyed your stay at our Hotel. Thank you for your wonderful comments and for spending your holidays with us. Your comment is very important to us as it encourage us to improve what we do and to do a better job.
We all look forward to welcome you back in the nearest future.

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Reviewed 31 March 2018

We spent one week in this resort and I hope one day we come back.

There were some small issues like:
We had room 2114 - when we arrived our WC was leaking I reported like 5 times and their unswer was just - sorry we do not have a spare broken item. After 4 days of flowing water in toilet bowl, water start to flooding our bathroom floor and finally our toilet was fixed.

In same time our fridge stop working. Honestly speaking after WC issue I just left unreported and hope our cleaner Magdalena will notice becuase each day she refill fridge with new soda drinks. Untill our departure fridge was not fixed.

These were our only issues with hotel.

Additional info:
- there is no hairdryer in the room
- WiFi is free just for one hour. You can buy WiFi for 38 USD for one week
- safe 15 USD for one week
- minibar (soda and water included - we had all inclusive program; not sure if they do other program also)

During our stay we did not try any a la carte restaurant. Food in main restaurant was excellent and staff friendly.

But the best thing is beautiful beach with white sand and with calm water!

I can recommend this hotel for someone who is looking for quiet holiday in Paradise :)

  • Stayed: March 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank Misak72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
samuelvasquez2017, Manager at Grand Paradise Samana, responded to this reviewResponded 2 April 2018

Dear guest,
On behalf of Grand Paradise Samana, we sincerely appreciate your comments. We are glad that you enjoyed your stay at our Hotel. Thank you for your wonderful comments and for spending your holidays with us. Your comment is very important to us as it encourage us to improve what we do and to do a better job.
We all look forward to welcome you back in the nearest future.
Bonjour, merci beaucoup pour votre commentaire.
Hallo,viele danke für ihre Hotel kommenstar.

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Reviewed 27 March 2018

This resort is very quiet and ideal to relax. Everything was kept clean and the food was really good. We went to the Italian à la carte restaurant one night, there were barely anyone there. The beach is beautiful and water is warm (some spots have lots of weeds). We loved our room and especially our big glass shower. There is not a lot of shade at the beach and at the main pool but there is shade at the other pool near building 5. This resort is perfect for families with young kids or couple who are looking to unwind.

  • Stayed: March 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Gucci85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
samuelvasquez2017, Manager at Grand Paradise Samana, responded to this reviewResponded 28 March 2018

Hello,thanks for your comments.
Best regards.

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Reviewed 26 March 2018

The room was clean, very basic, but nice. The beds were OK comfort wise, and the airconditioning worked well, as did the hot water in our shower. (we had room 1132) though I overheard another family say they didn't have hot water/water pressure in their room. As I travelled as a solo, with a child, we only qualified for the "deluxe garden view" rooms. There was no hairdryer, coffee maker, Kleenex, no face cloth. The lock for the safe was an extra $15 US. Take only US$, everything is quoted in US funds. Wifi would have been pricey, so we went without. The fridge was stocked daily with water and pop. The buffet restaurant was excellent. Good selection and well prepared food. Benito at the pool bar was super, the only staff member who went out of his way to make us feel welcome aside from the hostesses at the main buffet. Most resort guests were French speaking, or German. Take after sun lotion - the sun is very strong! The beach is very nice, shallow water a fair ways out, but very weedy in parts. You will want to bring an umbrella for shade as there is very little to be found...the palm trees by the beach provide some, but you'll need to shift your chair every few minutes to stay in the shade. Take floaty toys, cards or small board games to play as there is not a lot going on. I saw a bit of activity from time to time from a distance - water aerobics, bocce ball, volleyball..but nowhere that I found was there a schedule posted to know when these activities were going to happen, so we didn't end up taking part in any and we were never approached by the animation staff. The pool is large and has lots of chairs, as did the beach. Guard your towels, as they'll charge you $15 US if one is lost and other travellers we met had theirs taken while they were in the pool. We had a relaxing time. We did the horseback riding to waterfall half day excursion - it was fun, but stopped at a cigar making place (which wasn't listed on the itinerary) and took up time we would have preferred to spend by the waterfall. If you get a good deal, this resort is OK...but don't expect major luxury. Overall we had a good time, but be prepared to make your own fun.

  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank momofboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
samuelvasquez2017, Manager at Grand Paradise Samana, responded to this reviewResponded 28 March 2018

Hello, thanks for your comments.
Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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