First off, we have never posted anything on trip advisor, but felt the need to following this trip. We don't want to make this a long read for you, but you should give some serious thought before booking at this resort.
We arrived home yesterday, travelled there March 31 - April 7/12 through Air Canada Vacations from Toronto.
Day 1 & 2 - Great, enjoyed the resort and spent the day and evening checking everything out, understandably the resort is not 5 star, but we have stayed at many 3 & 4 star resorts in Mexico and Cuba (Totally out due this place) The beach had extreme seaweed where typically most people were and would hang out, could go down a little further, and the sand was clean, yet the water not as cyrstal clear (Seaweed still on ocean bed)
We did have a little hang up with our room as we paid for "Superior Ocean View" and were told we would have one Queen or King bed. We approched the front desk with this minor concern, is was about as good as they had for ocean view (understandably after seeing the resort), we were showed a villa, and we feel in love with it. They told us 25 dollars extra per person per night, we agreed to pay the fee, then immidiatley told that it was not available (what the heck, why show us, we thought) ok so we were going to make the best of it, and were content with our room.
Day 3 - (Wife) was sick in bed all day, not good.
Day 4 - Went on "Walk the Plank" zip line tour, very cool, as this is something we have never done, nor is this the kind of people we are, but had a great time, and the bus ride to the zipline and back very cool to witness the "outback" of the way the people live just outside of town there. Late in the day that afternoon, room was clean, had to contact front desk twice to recieve towels and refill toiliet paper in room, finally towels arrived only....... ( 6:30pm)
Day 5 - Beach - had a wonderful day on the beach, taking in the sun and enjoying the water, not much located on the beach in the means of shade though.
Day 6 - Pool - had another great day enjoying the pool and drinks "joze" at pool bar wonderful. Again, had to contact front desk for towels in the room (at the end of the day)
Day 7 - (Husband) in bed all day not good ethier!
Overall - We have paid the equalviant amount of money at previous trips south, and have enjoyed the resorts, food, & drink much better than here. Upon check in, we only received one room card (this is all they will give you) the envelop they give you with the resort map, key card etc. has been used many times before (other peoples names written on it, room numbers, and white out all over it, this is a small thing, but kind a makes you think....) We eventually were looking at how to turn tv on in room, and apparently we had to sign out the remote from front desk......hummm (along with safty deposit box in closet, which we had to pay $15.00 for the key to use for the week, a little different as well, but no big deal.) There is a vacation club on site as well "Royal Holiday" again, not a big deal, but we did go for an appointment for information/entertainment purposes only. In all honesty, the crew working the resort to get you interested in the holiday club, should be working for the resort, as they are very personable, freindly and interesting people (especially Oriol and Ceci) great guys to talk with throughout our trip! The buffet had very limited selection, and we think that the rice may have been the issue with us getting extremly sick for the two days, but cannot be sure. The public toliets thourghout the resort were very "touch and go" as if they were clean or not it seemed. The buffet at the Ocean was very good choice for lunch. BBQ type food (hot dogs, hamburgers, fries, nachos, etc....) As the main buffet was again limited and same selection of food as dinner. We found that the "slush drinks" at the resort were more of a regular drink than they were slush. Other than all the bad, the senery surrounding the resort is very nice, including the ocean.
I would not travel to this resort, i would spend the same money and seriously look at other options/resorts.
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- Also Known As:
- Grand Paradise Samana Hotel Las Galeras
- Casa Marina Bay
- Grand Paradise Samana Las Galeras