Never seemed to have the kind of problems that some people have mentioned in other reviews. Our check in was quick and easy and stayed on the Jamaica side, villa 12 , 3rd floor, with a nice ocean view. The room was fine and after leaving a small tip everyday had no problems with towels or cleanliness of the room, we even had turn down service a few nights. Oddly enough the cleaning person ignored the tip on the first day and after catching up with her the next day, she noted she thought it was our $ and did not know it was intended for her:)
Had a little problem with keeping the electricity on ( with the resort's energy saving system), but called maintenance and they did a temporary fix which resulted in no other problems.
Being vegetarians that eat fish, we were able to find items that we could eat at the buffets and particularly enjoyed and appreciated the staff preparing some stir fry vegetables at the Friday night BBQ. There was difficulty getting into the a la carte restaurants, and after walking twice all the way to the Poseidon, was told that they were closed for a wedding or they had no tables because of another wedding, same at the Italian restaurant. I would suggest eating early at the a la carte restaurants . One thing that would have been nice is if they posted which a la carte restaurants were open/available which nights. Another opportunity for change is the buffets did not have any "non-diary creamer" packets for coffee, but these packets were available in the rooms. We ended up coming to the meals "packing" creamer packets... it became a joke:)
There should be a warning in the bathroom on how to deal with the shower, so it does not wet the bathroom floor.
We enjoyed my stay at the resort, loved the walking, the relaxed atmosphere, the entertainment and the helpful and pleasant staff.
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- Also Known As:
- Grand Palladium Jamaica Hotel Lucea
- Grand Palladium Jamaica Resort And Spa
- Grand Palladium Jamaica Resort & Spa Lucea