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Nicola H

No entertainment

3.0 of 5 bubblesReviewed 8 Nov 2024
Beautiful place, however, the entertainment sucked. They did not have enough things to do throughout the day. The only music they placed was pop. Like I could have stayed in American for that. I went to Jamaica for their culture and their music but for none. Disappointed!!
Date of stay: November 2024
Trip type: Travelled as a couple
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    Reviewed 7 November 2024

    It was a very good trip with my wife and son. We were pleased from the check in to check out. Food was really good too. It had variety that we especially loved. The bed was a bit too noisy for my liking though.

    Date of stay: October 2024
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    Review collected in partnership with this hotel
    Thank carlylecameron
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Gerardo De Groot, Owner at Grand Palladium Lady Hamilton Resort and Spa, responded to this reviewResponded 21 November 2024

    Dear carlylecameron,

    Thank you for sharing your experience! We're so glad to hear that you, your wife, and son had a wonderful trip and enjoyed the variety of food. We appreciate your feedback about the bed, and we’ll certainly look into it to improve the comfort for future stays. We hope to welcome you back soon!

    As we strive daily to fulfill our mission of turning guests into fans, we eagerly await your return for another wonderful stay. We can't wait to show you all the improvements we have in store! Thank you for choosing us as your vacation destination.
     
    Warmest regards,
    Alberto Grau
    Resort General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 7 November 2024

    I loved Everything about the resort. The Awesome vibes. The love you guys showed us all. I plan on coming back next year 🇯🇲🫶🏿🏝️💃🏿

    Date of stay: October 2024
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    Review collected in partnership with this hotel
    Thank memee2172
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Gerardo De Groot, Owner at Grand Palladium Lady Hamilton Resort and Spa, responded to this reviewResponded 13 November 2024

    Dear memee2172,

    Thank you for your wonderful feedback! We’re so happy to hear you loved everything about the resort, from the vibes to the love and care from our team. We can’t wait to welcome you back next year for more unforgettable moments!

    As we strive daily to fulfill our mission of turning guests into fans, we eagerly await your return for another wonderful stay. We can't wait to show you all the improvements we have in store! Thank you for choosing us as your vacation destination.

    Warmest regards,
    Alberto Grau
    Resort General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 7 November 2024

    Hotel Staff and Management made our 10 day stay very special as we celebrated our 40th Wedding Anniversary here with friends, all sharing the same great experience. We definitely look forward in returning and highly recommend this resort to our friends and family. Our food and beverage special requests were all taken care of superbly by Hotel Management! Thanks GP!!

    Date of stay: October 2024
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    Review collected in partnership with this hotel
    Thank Sightsee01541214790
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Gerardo De Groot, Owner at Grand Palladium Lady Hamilton Resort and Spa, responded to this reviewResponded 13 November 2024

    Dear Sightsee01541214790,

    Thank you for choosing us to celebrate your 40th wedding anniversary! We’re so honored to have been a part of such a special occasion, and we’re thrilled to hear that you and your friends had a wonderful experience. It’s great to know that our staff and management helped make your stay memorable and took care of all your special requests. We look forward to welcoming you back for more amazing moments, and we truly appreciate your recommendation to your friends and family!

    As we strive daily to fulfill our mission of turning guests into fans, we eagerly await your return for another wonderful stay. We can't wait to show you all the improvements we have in store! Thank you for choosing us as your vacation destination.

    Warmest regards,
    Alberto Grau
    Resort General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 6 November 2024

    Great family holiday all round.. amazingly friendly staff and outstanding kids club giving a little quality together time for adults to explore the resort and relax

    Date of stay: October 2024
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    Review collected in partnership with this hotel
    Thank biggeorge1976
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Gerardo De Groot, Owner at Grand Palladium Lady Hamilton Resort and Spa, responded to this reviewResponded 13 November 2024

    Dear biggeorge1976,

    Thank you for sharing your experience! We’re so happy to hear that your family holiday was filled with fun and relaxation. It’s wonderful that our friendly staff and kids club helped provide some quality time for adults to explore and unwind. We look forward to welcoming you back for another great stay!

    As we strive daily to fulfill our mission of turning guests into fans, we eagerly await your return for another wonderful stay. We can't wait to show you all the improvements we have in store! Thank you for choosing us as your vacation destination.

    Warmest regards,
    Alberto Grau
    Resort General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 6 November 2024

    Big up Chan Morrison from housekeeping in Lady Hamilton villa 27. My room was immaculately cleaned daily and I did not have any concerns about the safety of my belongings

    Big up Sherica and jehvon from the travel club. They made me feel very welcome during my stay.

    Date of stay: October 2024
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    Review collected in partnership with this hotel
    Thank keisha k
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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