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Armando C
San Jose, California

Loved this resort but it has plenty to improve on

4.0 of 5 bubblesReviewed 4 Nov 2024via mobile
My family and I stayed here between July 19th and the 23rd. We stayed on the Lady Hamilton side. We had 2 rooms. One thing that we did not like was that the glass to the shower is see- through. Not much privacy in that regard. I had to tell my 11 year old daughter to turn the other way the entire time I was in the shower, same as my wife. The air conditioner functioned as it should so that was great. Our mini fridge was fully stocked each day with sodas, 4 beers, 8 bottled waters. And the fridge worked as well. Not much outside the hotel so be aware of this. It's in the middle of nowhere but the hotel offers plenty for you to do. The staff was excellent. They were all so warm and welcoming. I wish the shuttles ran more often instead of making us wait 15 minutes in the lobby to take us back to our villa. It seems t
Date of stay: November 2024
Trip type: Travelled with family
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      Reviews (14,423)
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      107 - 112 of 14,429 reviews
      Reviewed 5 weeks ago

      Amazing! Spectacular service. Thank you to Roy for the great drinks! Would recommend to come back again! Weather was beautiful and all staff were so kind. Can’t wait to come back again with friends and family. Cannot express enough how great service was.

      Date of stay: November 2024
      Trip type: Travelled with friends
      Thank Hannah K
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 5 weeks ago

      Grand palladium Montego Bay! Roy the bartender at the bar is Amazing!!!! Book your next trip here you won’t be disappointed I love how he caters to the guess and show us a great time sings to you and your birthday and makes variety of drinks. Paradise is truly here

      Date of stay: November 2024
      Trip type: Travelled as a couple
      Thank Kam K
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 5 weeks ago

      Where to start. This was our kids first time in Jamaica and first and foremost they loved the kids club! The staff are so attentive, there are activities all day and they are so friendly our kids loved being there. Huge thank you to Kenicia, Tashae, Shantay, Shaquanna, Michaela and Krysan for keeping our kids Isabelle and Leo safe and happy at mini club! They were asking to go everyday without fail they loved you guys!

      The waiting staff were all amazing at all of the restaurants, super friendly, always chatted to us and our kids and always remembered us and even knew our kids names. The housekeeper for our room (3329) was so lovely and kind and kept our room so beautiful, clean towels daily and clean linen every couple of days. The bell boys were great also able to get a lift all around the resort. A little tip for staff is always nice, but they are honestly friendly without and nothing is too much trouble! You want mimosas for breakfast - you got it! Pools were fun including the kids pool which was manned at all times by a lifeguard. All bars were tidy and the staff were very friendly. We have loved our break.

      Room tip: Shamadean in the restaurant is such a lovely woman!!
      Date of stay: October 2024
      • Trip type: Travelled with family
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      Thank Lois E
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 5 weeks ago

      Always lovely to visit the Palladium in Jamaica, it is our favorite place to go. Having been to Jamaica at least 10 times in as many years, we continue to feel it is the best choice even though you pay a little more than other Caribbean destinations. As travel club members we enjoy reservations every night and the benefits of the private beach and travel club. Our membership is for Jr. Suite and we find the rooms to be everything we need as we don't spend any time there when on vacaion.

      Date of stay: October 2024
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      Review collected in partnership with this hotel
      Thank wbulmer
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 5 weeks ago

      Overall stay was positive. We had only 3 full days which 2 of them we spent on Spa. It was a great experience, beautiful views, weather was excellent - we couldn’t ask for more. My husband loved the trip since it was his birthday gift.
      Ppl of Grand Palladium were wonderful- hard workers with beautiful smile and attitude. Enjoyed every minute of the stay.

      Date of stay: October 2024
        • Value
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      Review collected in partnership with this hotel
      Thank Getaway201069
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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