Beautiful resort! Food was good, liked the different options of buffet or more upscale restaurant style. The entertainment was awesome! Loved that there was an adult pool and beach since this was a girl's trip and we were getting away from the kids. Ample size room, needed to be cleaner. There was a very damp smell in the rooms that was hard to get used to, bed was not the most comfortable but was still decent.
Dear Meander67360633697,
Thank you for sharing your feedback about your recent stay. We're delighted to hear that you enjoyed the resort, the diverse dining options, and the entertainment, as well as the adult pool and beach area. It sounds like you had a fun and relaxing girl's trip!
We apologize for any inconveniences caused during your stay with us. Your feedback is valuable, and we will address these concerns with our team to ensure improvements are made. We look forward to having the opportunity to welcome you back and provide you with an even better experience.
As we strive daily to fulfill our mission of turning guests into fans, we eagerly await your return for another wonderful stay. We can't wait to show you all the improvements we have in store! Thank you for choosing us as your vacation destination.
Warmest regards,
Alberto Grau
Resort General Manager
Overall and for the first trip to Jamaica, it was good! People were friendly and polite. Service was good but not perfect. Bars and restaurants and buffets and foods were %90 good and pleasant. Thank you!
Very friendly people I recommend all to my friend this resort thank you for everything you guys serve
Can't complain about anything really... all was great to excellent as an overall experience. Will definitely be coming back!! Anyone would enjoy their stay with or without kids... had 7yr and 13yr old boys and they had a blast.
Wifi worked just about everywhere... BEST i have experienced to date. Everyone super friendly and inviting.
We had a dance class yesterday with mimi and the entertainment crew! Had such a ball with our friends for our girls 30th birthday. Iseral Batman Mimi Theasha are all great!!! Couldnt stop laughing! Will be back again today doing the slingshot! X
