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summerlovinCanada
canada

Ya Mon! Love Jamaica, next year Negril!

4.0 of 5 bubblesReviewed 20 Feb 2010
There were several positives and negatives about our third time in Jamaica. Trust us when we say it has nothing to do with the locals or our experience in Jamaica itself. The issues we had were with our flight and the hotel. However, my husband and I believe it is what you make of it that matters.
We booked with Sunwing and had our flight time from Ottawa to Jamaica changed from 4:30pm to 7:30pm. The plane was late and we arrived in Jamaica at midnight. By the time we went through customs and took the shuttle to the resort, checked in it was 3am. Our room was nice and clean until we got into bed and to our surprise found bugs. We waited for someone to come to our room and the staff arrived with sheets in his hand. I insisted that I was not staying in that room and be moved immediately. They accommodated us with a bottom level ocean front room and the view was spectacular!
The food was fantastic and we were able to do as many a la carte restaurants as we wanted. The Creole was our favorite and we enjoyed a delicious filet mignon. For lunch we suggest the Blue Lagoon, it had a good variety every day.
The Infinity Bar is an excellent spot to relax at the end of the day. They have regular evening entertainment and man can these Jamaicans dance!
On our second night we decided to take advantage of the jacuzzi in our room and soon found out that the pipe connecting to the drain was broken and it flooded our entire bathroom. We had to call the main desk four times over a period of an hour to have someone clean up the flood. Then we had to wait for the maintenance man to fix the tub and after another 30 minutes he realized he didn't have the part and he said it would be fixed the next day. (it was not repaired all week)
If you are a pool person then you will enjoy the Infinity pool, it is beautiful. They have lounge chairs in the pool and it is really relaxing. The beaches on the other hand are nothing to brag about. They are rocky on the beach and in the water, so bring your water shoes. We were lucky to have a couple of windy days and took advantaged of the huge waves that came in.
My husband and I are beach people so we went to Negril 3 times and spent the days on the seven mile beach, which was indescribable. The locals were fun and entertaining. Ask for Romeo close to Margueritaville, he can get you anything you need and is willing to bargain. There are a lot of vendors along the beach and if you tell them that you don't want to buy from the "big man" they will respect you and more than likely give you a better deal than the shops on the beach and at your resort.
Another good thing about the locals, are the taxi drivers that hang out across the street from the resort. They might look intimidating but they are really great guys. We drove with Milton each time we went to Negril and we learned a lot about their culture. He answered all our questions and made us feel really safe. They have to graduate from a legitimate tourism course. He was so considerate that he was driving very slow because he didn't want to scare us. These drivers are people that are friendly and are more than willing to go out of their way for you. Most days they are there from 7 to 7 and if they don't get a fare they don't get paid. So please, if you are leaving the resort for an excursion ask the guard at the gate to call Milton [--]. Tell him Luc and Leah will see him next year with the kids.
Overall we had an awesome time. It is not a hotel that we would stay at again but the only reason is because we enjoy Negril so much. There were things that went a little bit wrong but we still really enjoyed our stay and were sad to leave.
We read a lot of reviews before we left and noticed that a lot of people got upset at so many little things. Things go wrong at home so why does the resort have to be flawless? The only thing that would have ruined our trip completely would have been bad weather.
We hope that this review was helpful to all the travelers out there. Enjoy your vacation.
Date of stay: February 2010
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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    Reviewed 21 February 2010

    We booked and paid for this vacation at the Lady Hamilton in November 2009 for 5 nights begining February 12th. We arrived at the airport in Jamaica in the am. We made contact with our tour representative at the airport for transport to the resort. We were informed that there were no rooms available because the Lady Hamilton had overbooked 400 rooms. After hours of waiting at the airport we were sent to another resort which I won't name. But I will say we were very unhappy with this other location. I guess the reviews I had read concerning poor management at the Lady Hamilton are true. Afterall how is it possible to overbook so many rooms and ruin vacations for so many people.

    Date of stay: February 2010
    Trip type: Travelled as a couple
    2  Thank retired199501
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 20 February 2010

    We loved the hotel. The food was good at the buffets and the four a la carte restaurants we tried. Whether you have to make reservations or not depends on the package you buy. We did not need reservations, if you go before 7:00 there is no waiting .
    Great things about it are: the peacefulness, NO noise at night, and NO mosquitoes ! I truly enjoyed being able to sit outside in the evening and not get bitten.
    The staff is friendly and helpful. We had no problems with towels. There was never a need to reserve a lounging chair anywhere. It is not crowded or loud which we appreciated. We had a suite which I recommend. Try the different beaches and pools.
    We hired a taxi to visit Negril, Rick's Cafe etc. so we got to choose when we leave, come back, what we see etc for a fair price. Ask for Courtney Hall at Juta Tours.
    Overbooking problems: As soon as we arrived we were offered free excursions and a free trip in the coming year to leave after lunch. They had 90 rooms overbooked. We did not volunteer to leave and got what we reserved and purchased, however others were pushed out . I overheard some regretted their decision to volunteer.
    To return it was a nightmare, a stop was added in Punta Cana, the flight was supposed to be direct at purchase, it was also overbooked, and on top of that had mechanical problems and we got stranded in Punta Cana for hours just sitting in the plane and waiting. No food was offered while we waited just water. After taking off we were given a sandwich. We will not use Nolitours again. We take 2 vacations yearly and we were happy with the Lady Hamilton. Whether you get your room or your plane seats however is the luck of the draw.

    Date of stay: February 2010
    • Trip type: Travelled with family
      • Value
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    4  Thank anhonestopinion55
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 18 February 2010

    The week at G.P. was too short because it wa s SO GOOD!!!
    We had a bad start due to a flight change from 10:00 a.m. to 11:00 p.m. but that was not G.P. fault.
    So arriving at the resort at 7:00 a.m. you wouldnt expect to get your room--- but by 10:30 we had a room which i was surprised and thankful for!!
    It takes a while to find your way around and we actually loved all the walking we did in the end.
    We were on the Lady Hamilton side,Villa 40, very close to Sunset Cove, water sports and the Jerk Hut( awesome jerk chicken for lunch) and of course we were close to the bar for drinks all day!!! On the other hand we were quite aways way from the main lobby and the restaurants, but once again we loved the walk in the end. You can call the bellboy for a ride to if you like--- they are there for you ---NO PROBLEM MON----
    We found the room to be clean, always had a change of towels daily.
    We loved the food. We especially liked the Negril Buffet, anything you would want is there to eat. We only went to one a la carte-- Bubbas Steak House-- It was nothing great, I had some fatty ribs and my husband had a steak that was cooked the way he ordered, but it was hot in there and not as quiet as i expected. We are down to earth people-- just feed us-- nothing fancy!!!
    We love flowers and neatly manicured yards, so we really found the grounds here to be beautiful and I loved how most of the shrubs are flowering!!!!!!!!!
    We also enjoyed relaxing at the adult pool, we liked the music played here and of course the drinks!!!
    In the evening there was always a good band playing at the Infinity Bar starting at 9:30
    The Sports BAR is hiding beside the theatre. We found it too late, thy have good snacks and the menu looked great to order from as far as grease food if you need a fix like that.
    I have to recommend a day trip to Negril to see the 7 mile beach it is the gorgeous sand you hear about and go to Ricks Cafe for sunset and watch the cliff jumpers, Its worth a day away from G.P.
    A few tips for you
    1. Take alot of small bills for tipping and please tip these people work for very little and long hours
    2.Dont pack too many clothes for a cool evening-- we went from bathing suits to shorts at night. Gorgeous nights!!
    3. Steel mugs to drink out of-- The little glasses they give you dont last long and they will fill your mugs no problem mon!!!!!!!!!!!
    4. Please go there to relax and everything will be IRIE !!!!!!!!!!! RESPECT!!!!!!

    We cant wait to go back!!!!!!!!

    Date of stay: February 2010
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
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    4  Thank seekyc
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 18 February 2010

    We just came back from a week at the Grand Palladium Lady Hamilton and found most of the reviews helpful. We booked with Air Transat and definitiely encourage the $30/pp upgrade (reservations for a la cartes alone is worth it).

    The resort is huge and when I say "huge" it was booked to capacity (that means over 3000 people were there) and yet you never felt crowded at the bars, restaurants, pools or beaches.

    We were in Villa 29 and it was great with the adult pool and beach in our backyard. We were centrally located so that the restaurants, infiniti pool and bars were only a short walk away.

    The Spa is amazing. The pool, hot tubs, steam room is free to use and the setting is very tranquille. I also booked an auromatherapy massage during my stay and it was good but a little on the pricey side.

    The weather was hot, the food at all 5 of the a la carte restaurants was very yummy, The staff were nice and accommodating. We never had any issues with towels or faceclothes. I would recommend earplugs (if you are a light sleeper) because the crickets at night are loud.

    My only complaint is that the definitily could use more bar staff. Also a better selection of premium alcohol at Miss. Lou's.

    This was our second trip to Jamaica (last year we stayed at the Iberostar Rose Hall) and will definitely go back again but it is always nice to check out different resorts each time.

    Date of stay: February 2010
    • Trip type: Travelled with family
      • Value
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      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    3  Thank Chantal B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 18 February 2010

    My wife and I have been to many all inclusives in the Caribbean and this is the first time we’ve “dropped” our 5 star requirement. This ain’t no Sandals resort but it ain’t no dive either. The other reviews are generally spot on. Like a Yankee game in June, there’s a chance you might get a stinker but more than likely that it’ll be a good game.

    If you’ve only stayed in resorts with a private butler drawing your baths, feeding you chocolate covered strawberries and turning the pages of your Danielle Steele novel for you, this may not be the spot for you.

    On the other hand, if you’ve only ever booked last minute specials in 3 star resorts in Cancun drinking the bad water, eating soggy nachos and complaining about the 4:00 AM partiers, this will probably be heaven to you.

    There’s going to be one or more minor things about your holiday that won’t go right. Best advice: at the moment you encounter those minor things, think about the snowstorm you left behind and the job that’s waiting for you when you get back and you’ll probably feel a little better about your current “predicament”.

    Some key points worth knowing that may make your holiday better:
    1) Stay In The Honeymoon Villas – There are 12 4-plex style honeymoon villas (or bungalows) on a reef jutting out into the ocean. We paid about 400$ more per person for one week than the regular rooms and it was ABSOLUTELY worth the extra cost. There is a massive 4 person Jacuzzi in the room as well as an outdoor shower. My first thought was that an outdoor shower would be a bit cheesy but…how do it put this…it was…epic. 3 of the bungalows are very close to the main beach and would have minimal privacy however the other 9 bungalows would provide a lot of privacy and would be very quiet. We had a second floor villa on the backside away from the beach. If you want a quiet romantic holiday, these are the villas you want. Only one room could see our balcony, so with a couple of towels hung on the side railing we had absolute privacy, oceanfront and sunset views. This definitely made the vacation extra amazing!!!
    2) Use Miss Lou’s bar – Premium drinks. Shorter lines.
    3) Beaches – Alright, all you folks who expect every footfall to have shimmering crystals of undisturbed, powdered sand run between your toes will need to look elsewhere, but the main beach is fairly soft and fluffy. The Sunset cove and adult beach sand is a little firmer/rougher but the actually beaches themselves are more secluded. Let’s face it, you have three beaches to choose from and that can’t be bad. They’re all different and you’ll find one you like more than the others. Definitely buy a 10$ pair of water walkers before you come.
    4) Room service: Non existent. Best bet is to try and smuggle food out of the buffet.
    5) Unorganized Towel Dispersement System: All the reviews are right. Some days you get a face towel, other days not. Some days 4 bath towels, some days 1½ . The suspense is so exciting, isn’t it!!! When you go to the beach bars, they may or may not have beach towels. My advice, once you get your beach towels, only return them IN EXCHANGE for new ones, that way you’ll always have a towel. I often saw people walk up and take 1, 2 or 5 towels and not give any towel cards in return….and we wonder why they run out. It’s like the Bacon tray at the buffet, if you see the staff drop off new towels, you only have approximately 5-10 minutes before you’re scraping up bacon grease of the bottom of the pan.
    6) No Conveyor belts: the resort is big. Most of the time it’s not a huge deal, but when you finally get set up under your palapa at sunset cove and realize you’ve forgotten your sunscreen, it’s a long walk back…I’m currently looking into a motorized cart. (Yes, I’m only 33, don’t judge me…)
    7) A Fast Forward Button: I read reviews that said that the bar lines are long and you’ll have to wait for your drinks. This should be explained further. I never saw a line longer than 5 or so people, but keep in mind that a line with 5 people in it is about 20 minutes long. They are in no hurry, but you shouldn’t be either. The view is amazing, chat it up with those in line with you and enjoy it, you’re in Jamaica! Definitely bring a insulated cup, and don’t worry about thinking that your cup is “too big”, we saw cups that 7-11 big gulps would be jealous of.

    RECENT REVIEWS: Due to the storms on the East coast of the U.S., there were many flight cancellations and, as best we understand it, the resort found other people for those rooms. When the flights finally flew to Jamaica, you’ve got an overbooked scenario. Any negative reviews that deal with the over booking are likely due to something of this sort. The resort was offering a pretty sweet deal to anyone wanting to switch resorts to accommodate the overbooking which involved free tours, additional perks, etc. Was it the best way to deal with it, I don’t know, but I would think it would be a fairly isolated incident.

    A word on Dinner: The A-la-Carte restaurants are very good, everyone has their own personal tastes, we enjoyed the Indian restaurant and found that there were never any lines for it. The goofy thing about the Creole, Asian, Steak and Mexican restaurants is that there is only one hostess station per two restaurants, so twice as many people are lined up for dinner. This is very impractical and given the Jamaican “speed”, it only further compounds the issue. The longest lines were for the Italian and Steak/mexican restaurants - you could wait up to an hour for a table (this may be due to people’s reluctance to try new things so stay with their steak and potatoes). BEST ADVICE: go for dinner before 6:00 pm before the tables fill up, otherwise wait until after 8:00 so the first group of people have finished.
    Breakfast and lunch at the buffets are generally the same with minimal changes. The buffets are like the Chicago Cubs, they may occasionally surprise you but in the long run will probably miss the plate-offs. :)

    Date of stay: February 2010
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    9  Thank thelazyadventurer
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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