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Reviewed 6 August 2018

Amanjiwo is located close to Borobudur. Its a wonderful retreat away from the city, as most Aman properties are. Unfortunately, beyond location, sadly Amanjiwo failed to impress.

Before I elaborate further, I'll qualify that we had a very short stay (3 days) and did not complain about anything till we were asked for our feedback. The GM, Ian, definitely helped to redress the dissatisfaction felt. I really appreciated that. I also need to back up to say that because of our amazing experience at Amankora, we did come to Amanjiwo with equally high expectations.

We arrived on Friday noon. At check in, we were informed that the previous guests have not left, so we would only get our room 2.5 hours later. That was completely understandable, so we walked around the property and had lunch at the restaurant. We did, however, expect the same consideration and reciprocity in this regard, and be offered a late check out in return, since we had already informed Aman of our flight details when the room was booked as well.

Unfortunately, this wasn't the case. On Saturday during dinner, we were informed that we had to vacate our room by 12pm on Sunday, because our room had been allocated to another guest. The lack of hospitality was unanticipated, but perhaps the bar had been set high by Amankora and other properties I've loved.

We did enjoy the hike up Menoreh Hills and the sunset tour to Borobudur. However, throughout our stay and interaction with staff at Amanjiwo (be it on the tours or at the restaurants), they did try to be professional, but lacked warmth and an attention to detail. For example, we noted inconsistency in service levels when dining at the pool and at the main restaurant area. For breakfast, we were not served a bread basket on our second morning, and the same fruit board that we ordered came with an empty pot on day two (it was supposed to contain Javanese honey). Minor details that I would have overlooked if we hadn't stayed at an Aman.

The room was quite dated as its an old property, but the upkeep was acceptable. Nonetheless, an old property also meant the lack of charging points and a few switches that weren't working.

The final gripe would really be the morning call at 4.15am that we never asked for on Sunday. I was slightly disorientated after the call, wondering for a moment if I had missed my flight. Of course, that wasn't possible as my flight was in the evening. It took me quite a while to fall back asleep.

Having said all of the above, all in all, one would still have a comfortable stay at Amanjiwo (hence my positive overall rating). But it probably isn't going to be the best Aman experience you would get. If it wasn't for Ian's intervention (he provided us with another temporary pool suite after we moved out of our room with our luggage packed), my rating would definitely have been 'average' instead.

Date of stay: August 2018
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
5  Thank 895lydiak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 August 2018

Staff were welcoming and seamless, amazing views over to Borobudur, food was better than I was expecting. Highly recommended. Did tours to Hindu temples upon arrival and the local hike which I would also recommend.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Tdiddy23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 July 2018

We spent christmas 2017 in Amanjiwo, and took advantage of the cultural package.

it was by far the most relaxing, comfortable amazing family reunite vacation we had. the place is stunning, the quiet atmosphere helped us relax, there is no tv in the rooms so many family board games were played.
the excursions were out of this world with the highlight of sunset at Borobudur.

yes it is pricey, but is was an experience we will never forget.

one recommendation would be to update at least every 2/3 days the pool and lunch menus, it was rather dull and since we stayed for a longer period of time we got tired of same menu at lunch time.
spa not up to the level of the resort do not recommend it. (but we are high spa consumers)

the rest 100%

Date of stay: December 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank momplansvacations
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 July 2018

Stayed here for 3 nights on the 'Cultural Trails' package which included breakfast, choice of one activity per day, as well as airport transfers. Before our arrival we were given a menu of activities to chose from and the schedule was arranged with the help of Ms. April from the front office. We chose the Prambanan Temple, Borobudur, and cycling village tours. The first two were must-sees as this was our first visit to the area, but my absolute favorite was the cycling village tour. We had an option for a long or short route, and as I almost never cycle, we chose the short route which was still about 1-1.5 hours long and allowed us to see a lot of great sites in the surrounding village. The scenery was amazing, and our hotel guide made sure we were safe, and patiently waited for me as I was too tired to cycle up the hill during the last leg of our tour.

The hotel grounds were architecturally stunning, suites were very spacious, and housekeeping did a nice job each day. We enjoyed two days of spa treatments, and although the room is not a full day spa environment as another reviewer mentioned, we still very much enjoyed our massages. The grounds are quiet and peaceful, and quickly make you feel relaxed. We stayed over Eid al-Adha and the evening prayers that echoed throughout the valley made the experience even more unforgettable.

I'd say that the only disappointing part of our stay (but nothing surprising from reading about Aman resorts) was that the food was just okay. Nothing bad, but nothing amazing. The highlight was enjoying drinks at the small bar - Milad made amazing martinis! Overall a very enjoyable stay, highly recommend!

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
5  Thank TrishaC999
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 July 2018

A wonderful spot to start our holiday. A beautiful room in a beautiful location. Staff were very professional and welcoming but also respectful of our privacy. We arranged for three activities and all were wonderful. The first was sunset martinis in the field behind the resort - which sounds sort of odd - but was a lovely and romantic way to selebrste our anniversary. The highlight was the two tours we took - the first included local temples and the second was the sunset tour of Borobudur. The hotel guide was very professional and knowledgeable and carefully explained each location for us. The highlight of course was Borobudur - it was busy when we got there but our guide took us up each level, explaining how it was constructed, restored, and the significance behind the design and detail of a each level. When we reached the top and the sun started going down, our special passes allowed us to stay while others had to depart allowing us to experience the temple almost alone. Truly spectacular. The resort itself was wonderful with delicious food, a fantastic pool and an excellent Yoga class. We were sad to leave. (Our guide highly recommended the walk / tour through the rice fields for our next stay there and so you may want to go with that recommendation for your visit).

Room tip: We had a room on the bottom level directly overlooking the garden area and it was beautiful to sit out on the patio.
Date of stay: July 2018
Trip type: Travelled as a couple
5  Thank JFM-Canada
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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