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All reviews pool view fantastic stay two nights bed linen front office staff temple town place to stay chennai ambience maintenance reach
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Reviewed 23 January 2018

Good rooms and cottages with a Spa and swimming pool and good parking space. Friendly staff. Outdoor maintenance is very good, but housekeeping needs to get an uplift - example replace lamps, taps to be repaired, stains on bedspreads, etc. I have been here a few years ago when it was prim and proper.

  • Stayed: January 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Anand P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susil M, General Manager at Hotel Riverside Resort & Spa, responded to this reviewResponded 27 February 2018

Dear Mr.Anand,

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. and we look forward to seeing you on your next trip to Riverside Resort!

Best Regards,
Mr.Boobalan,
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017

The cottage was very comfortable and clean. The food was very good. The service was excellent and there was a warmth which is hard to describe. The ambience was great,the only spoiler being the rains. Right from the Managers to the cleaners everyone was very helpful,courteous. Always at our service.

  • Stayed: November 2017, travelled with family
    • Sleep Quality
    • Service
Thank girishcs1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susil M, General Manager at Hotel Riverside Resort & Spa, responded to this reviewResponded 27 February 2018

Dear Mr.Girish,

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. and we look forward to seeing you on your next trip to Riverside Resort!

Best Regards,
Mr.Boobalan,
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2017 via mobile

Was looking for a getaway destination along with the family after a hectic trip to other places in velankanni.
This is an ideal place for a quick getaway. The rooms are neat, spacious and clean. The staff are well trained and are helpful.

They have an in house spa with s good Ayurvedic offerings. A must try if you visit this place.

The restaurant has a good spread for lunch and dinner. The chef's engage the diners and are pleasant and accommodative, the srilankan cuisine in particular was liked very much, they dramatized the banana flambé which the kids loved.

This place is spread decently, neatly maintained and the swimming pools is a big plus which is neat clean and long. Like many resorts this too is serene and therapeutic.

A destination for a money well spent.

Stayed: August 2017, travelled with family
2  Thank Francis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susil M, General Manager at Hotel Riverside Resort & Spa, responded to this reviewResponded 27 February 2018

Dear Mr.Francis,

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. and we look forward to seeing you on your next trip to Riverside Resort!

Best Regards,
Mr.Boobalan,
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2017 via mobile

I booked this based on Review from tripadvisor. Very good one

Checking - easy and very fast , simple
Cost - is very decent and affordable
Reach - the reach is somewhat inside , recommend the resort management to give better , bigger sign boards from highways .however the reach roads are good
Parking - ample parking and safe nothing to worry , even big buses can be parked
Rooms - there are pool view rooms and cottages . Good one
Gym - bigger one , facing the pool
Pool - centre of attraction in whole resort , shallow one and big . Can spend whole day with family , clean and neat
Restaurant - big one and the lighting can be better , however I had less time to spend on eateries
Ambience - even though June seems to be hotter in tamilnadu the garden ambience and small trees can make the area green and cool .
The management maintains the lawn and garden pretty well and it is one of the positives of the hotel
Lot of place to walk and relax .
Good one and can be docs for 2-3 days if you would like to stay in Kumbakonam for temple visit

Stayed: June 2017
2  Thank KSATHIYAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susil M, General Manager at Hotel Riverside Resort & Spa, responded to this reviewResponded 27 February 2018

Dear Mr.Sathiyan,

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. and we look forward to seeing you on your next trip to Riverside Resort!

Best Regards,
Mr.Boobalan,
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2017

The property is good, however calls for a lot of attention. I admit that you obviously cannot compare the services with that of a downtown hotel, but there are resorts which aspire for such services even in smaller towns. Firstly, highly unimpressed with the restaurant food and service as they took close to 1 hour for serving fried rice....man i could get those in 5 seconds at the road side shop...The room was cramped for a resort. Pool was good, however with the summer camp going on was difficult.,++ i have never seen the instructor in full clothes (including vest, brief, T shirt and trousers...why wear the CAP then??))...was funny..

Rest was good. The front office staff were very accommodative and helpful.

  • Stayed: April 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Harish J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susil M, General Manager at Hotel Riverside Resort & Spa, responded to this reviewResponded 27 February 2018

Dear Mr.Harish,

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. our sincere apologies for the inconvenience and we look forward to seeing you on your next trip to Riverside Resort!

Best Regards,
Mr.Boobalan,
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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