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Reviewed 19 June 2022 via mobile

Food was nice but the restrictions were a little annoying, I mean certain limitations like after 7 only kitchen will be open, etc. Pool wasn't maintained well. Rooms were good and expensive too, with which they add extra 65 rs for a 22 rs bottle water, kept in each room.

Date of stay: June 2022
Trip type: Travelled on business
Thank Anjali S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Justin Jose, General Manager at Fragrant Nature Backwater Resort & Ayurveda Spa, responded to this reviewResponded 20 June 2022

Dear Ms.Anjali,

Thank you so much for your feedback

First up all I apologies for if anything happened from our side, usually Kitchen start at 06.00 am and if any guest need service before that 6.00am we are ready to serve you accordingly and I hope so you got wrong information. I given strict instructed to my service team.

Swimming Pool floor tiles are black colour only so that reason we feel like dirty also I will keep more important to clean the pool.

We would love to welcome you back and assure you of our best attention always.


Thanks & Regards
Rahul P
Manager-Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2022

We opt for "Own your pool " package for 2 night which include pool villa ,,Chocolate cake ,candle light dinner , 30 min boat ride and Floral decorated bed on the arrival date. it is recommended for Honeymoon couples

we also booked their Spa which was Fine. for some of full body massage ,head message is not covered ... check with the service person before start

Food taste was excellent ,but they need to add some more Kids menu item.

only issue in we face is the AC in the room was not functioning properly which was sorted out shortly

pool is well maintained and it is only 80% private not full 100% private ..pool water cleaning /servicing place is outside of the villa which has direct visibility to the pool .. so you have to decent while using the pool

over all it is a very good place for a family /couple weekend

Room tip: Pool villa is have a grate view and it has only one pool villa so plan for weekdays trip as it has less noof guests during weekdays
Date of stay: June 2022
    • Rooms
    • Cleanliness
    • Service
Thank paulsasTripAdviser
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Justin Jose, General Manager at Fragrant Nature Backwater Resort & Ayurveda Spa, responded to this reviewResponded 19 June 2022

Dear Sir,

Thanks for a great review highlighting your recent stay at our hotel. We are happy to hear of your pleasant experience. It's been a joy serving you. Was shared your valuable feedback to spa team and given instruction which you mentioned, kids menu has been discussed with our Executive chef and the AC part has been rectified.

About the pool privacy definitely we will make sure hundred percentage.

Thanks & Regards
Rahul P
Manager - Operations

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Reviewed 8 June 2022 via mobile

I always feel peaceful and homely when I stay with FN resort Kollam. The location and the way they have created cottages or rooms is amazing with lakeside and also privacy. Food service as Buffet lunch or dinner makes you feel it’s economical spending.

Though I have stayed twice it’s going to be my stay place for ever when it comes in mind about Kollam visit.

The front office people Renju and his team are very friendly and cooperative in terms of everything.

If we can say value for money it’s Fragrant Nature.

Date of stay: May 2022
Trip type: Travelled with family
Thank Vijay M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Justin Jose, General Manager at Fragrant Nature Backwater Resort & Ayurveda Spa, responded to this reviewResponded 11 June 2022

Dear Mr.Vijay,

Thanks for a great review highlighting your recent stay at our hotel. We are happy to hear of your pleasant experience. We value your patronage and look forward to welcome you back to Fragrant Nature in not so distant future.

Thanks & Regards
Rahul P
Manager- Operations

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Reviewed 22 May 2022 via mobile

The staff were very friendly and hospitable. Rooms were clean and well maintained. I stayed in 411, the pool villa. The ac in the hall had some cooling complaint but this was promptly looked into as soon as I raised a concern. Great ambience. Fantastic get away for a family outing.

Date of stay: May 2022
Trip type: Travelled with family
Thank Premjith P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Justin Jose, General Manager at Fragrant Nature Backwater Resort & Ayurveda Spa, responded to this reviewResponded 27 May 2022

Dear Mr.Prem,

Thanks for a great review highlighting your recent stay at our hotel. We are happy to hear of your pleasant experience. We value your patronage and look forward to welcome you back to Fragrant Nature in not so distant future.

Thanks & Regards
Rahul P
Manager- Operations

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Reviewed 17 May 2022

Beautiful Landscape. Serene surroundings. All the rooms and cottages facing the backwaters. One can enjoy boat rides both kettuvelam and speed boat. Excellent and tasty food. Enjoy nature to the fullest.

Date of stay: May 2022
Trip type: Travelled with family
Thank GeorgeD3374
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Justin Jose, General Manager at Fragrant Nature Backwater Resort & Ayurveda Spa, responded to this reviewResponded 20 May 2022

Dear George,

Thanks for a great review highlighting your recent stay at our hotel. We are happy to hear of your pleasant experience. We value your patronage and look forward to welcome you back to Fragrant Nature in not so distant future.



Thanks & Regards
Rahul P
Manager- Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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