My name is Vivek Nair.
“Very bad customer service”
I had checked in on Sat 11th Jan 2020 8pm for my friends marriage.
And was very rudely asked to check out by 2pm (12th Jan 2020). I had requested atleast to give me 2 hrs extension considering that i had cheked in late but was denied very rudely from the customer desk team.
Also I came to know from friend that they had already done the advance booking but , even without checking anything internally I was asked to pay all the entire amount again.
Now I am waiting for the hotel to reverse the payment i did. Hope to get it soonMore
- Free Wifi
- Free parking