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All reviews beach view kollam beach five star hotel front office light house buffet breakfast hospitality kerala mr
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1 - 6 of 441 reviews
Reviewed 23 May 2022 via mobile

We went for lunch buffet on 22nd May 2022. The much hyped food at this hotel proved a flop for all of my family members. There was not much choice for the food items spread as expected at a five star hotel. The fish fry was tiny pieces of sardines and the fish in the curry was definitely not king fish. Other than fish one meat and two chicken dishes were there. Other than the sardines nothing else was tasty. With the same rate much better package is available in 3 and 4 star hotels in other cities in Kerala. It seems the food was prepared by some catering trainees. Hope the hotel authorities will take this review in good sense and change their attitude.

Date of stay: May 2022
Trip type: Travelled with family
Thank Byju D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 6 January 2022

A great place to stay and enjoy your vacation. The rooms have an amazing view to the sea and horizon. Food was great. The buffet breakfast was not that amazing, but nothing to complain. Their service was great and the front deck were very welcoming and helpful. Will definitely recommend !!

Room tip: Food and service was great !
Date of stay: December 2021
    • Value
    • Sleep Quality
    • Service
Thank Padmapriya R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 January 2022 via mobile

It's a good hotel with some flaws. Let's start by saying that it is not a five star hotel as they claim.

For starters, the carpets have never been washed or vaccumed since they have placed it in the hotel corridors. Same can be said about their air-conditioning.

Aside from that, if you tone down the expectations a little, it's not that bad. The food is decent though pricey. The location is fantastic. The views from the hotel is great. Though the beach is naturally beautiful, the visitors don't maintain it well. It's extremely dirty and resemble a dustbin particularly if you take a few steps off the central beach area.

The receptionists and staff in general are very efficient. Apart from a slight issue getting room service menu, everyone who answered the call were prompt and professional.

Date of stay: January 2022
Trip type: Travelled with family
Thank anish916
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 17 December 2021 via mobile

This was my first getaway since the pandemic started . I stayed at this hotel which is located near Kollam beach. The check in was hassle free and room allotted to me was a good one with beach view . All the amenities were provided and room was luxurious . All the staffs were very helpful . You can visit the nearby beach which is very well maintained and less crowded . Also you can visit the light house which is few distance away from the beach. I took one star away for the following reasons : 1) TV set top box is recharged on daily basis and it gets deactivated in the night . I stayed for two days and had to call on both days for activating the set top box. They could have recharged before the customer starts staying at least till the day he leaves. 2) Very less food options for vegetarians, especially for buffet breakfast and in room dining. But overall it was a comfortable stay .

Date of stay: December 2021
Trip type: Travelled solo
Thank Ravi K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 December 2021

Still we love to share few concerns about your services,

As we are from the hospitality profession we love to encourage your progress in positive aspects. But still there are lot to improve. We faced a long duration of service delays, the room we have got was an amazing one with a beautiful view but its air conditioner was like we entered to the desert and we stayed in a desert place.
Electric connectivity panel was damn dumb like that dude was not welcoming us happily. We had to call the maintenance people at early mng 2 o clock just to switch off the light. Lol.. There was the beautiful morning there I found no milk powder is provided. Received that at the time of our breakfast. breakfast buffet was little unhappy since the chef was not having much knowledge about scrambled egg. We got something like egg burji.. anyway we enjoyed staying in this beautiful ambience where I want to thank few people Joseph chettan(security), anju(restaurant), gsa from kanyakumari(restaurant).. Forgot the name, Rahul(duty manager, front office).

Lots of love from ashi and pri... ❤

Date of stay: December 2021
Trip type: Travelled as a couple
Thank 318ashikr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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