Our stay at monroe island lake resort was disappointing, though not for the resort itself but for the poor management and lack of personal care that we received during our stay. The resort is a bit dated but otherwise is fairly scenic and located in a quite part of the island, far enough from the island tannoy system that the music played throughout the day is only faintly audible.

Our room was clean and the air conditioning worked well. The drains smelt so foul that we had to keep them covered with a bucket for the duration of our stay to try and stop the smell but even this still left the room smelling of sewage.

We ate breakfast and dinner in the resort restaurant and though the food tasted okay, it was very expensive and often too oily, salty and served cold. Somehow they managed to get our very simple drinks order wrong several days in a row. The restaurant itself was a bit run down, with the sounds of rats crawling through the ceiling above us and very little atmosphere thanks to all the chairs remaining sat on top of the uncleared tables as if the place were closed whilst we ate, as nobody saw a need to remove them - we even had to take the chairs down ourselves when we came to eat at the time we were told to. Though all meals were supposed to be agreed upon in advance as the kitchen was small which is completely understandable, we found we were left waiting up to an hour for our food some evenings. Somehow we were left with cold food despite the waiting, as if many of the dishes were cooked as soon as we ordered them and left to out until we ate. Even in the mornings we were left waiting for our breakfast.

This disorganisation seemed to spread throughout the whole of the resort. After a large party of people who weren’t even staying at the resort made such a mess outside the front of our room and spoilt our peaceful time relaxing outside our room by crowding around us. The 3 hour boat trip that we took was only 2 and a half hours, including a 20 minute stop that we did not want but the boatman decided we would do anyway and a stop for him to go to the toilet. On top of this there was also the constant, creepy staring from all the all-male staff at my wife whilst they seemed to be sitting about doing nothing all day apart from arguing loudly in front of us, pushing past us and drinking spirits by the bottle outside our room in the evening.

We would not stay again at this resort and would not recommend it unless we knew that it was under new management, the current staff need to learn what it means to be part of the hospitality trade as they seemed to do nothing at all to make our stay welcoming and comfortable.

Amazing place to disconnect form everything and enjoy full nature. Service was exceptional by one of its workers (cannot remember the name) but he was an absolutely 11/10. Always taking care of us. We really enjoyed the time there. We will recommend it for sure. Can't wait to go back!

The rating i gave is after a deliberate thought. I wanted to give it one star but give it more. Firstly, it's NOT a resort. If it was I would rate it zero. It's something more than a home stay. But doesn't give you any personal touch .It's not cheap, so those of you who think it's cheap will be mistaken. It's not run by any professionals. There's no professionalism in anything they do. Comfort and cleanliness - its a personal parameter. It can be made comfortable. I found it unclean and hence uncomfortable. Imagine coming into a toilet to find used condoms!! Food is prepared by one person who comes in the morning and wants to get away early evening. So they keep asking when you will have your dinner.There is no reception, no front desk and no intercom. No tea kettle in the room.
They say free WiFi but couldn't get any. Was a bit disheartened. There is a contraption in the front which could have been a functional fountain.

The area is unkempt.

The spare mattress to be given on demand lies in the corridor braving the elements.
The toilet has an instant geyser that doesn't seem to be connected to the shower.

With all that I should have given 1 star.
But it's a quiet place and was blessed with a great view of the dawn break. That alone pushed the star forward.