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Royal Garden Hotel
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Reviews (594)
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23 - 28 of 594 reviews
Reviewed 4 October 2015

Stayed here for a couple of nights while in the area on business. Friendly enough, but slow check in. Large clean room, adequate internet connection, but not great.

Typical Hotel breakfast, enough to get you through to lunch

Not too many choices for food in the Hotel, and nothing you can walk to.

On Business, I may stay again.

  • Stayed: September 2015, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Cymru13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonrifSales, Sales Office at Royal Garden Hotel, responded to this reviewResponded 20 November 2015

Dear Cymru13

We would like to thank you for your comments, we assure you that we will take action to ensure that your observations may become opportunities for improvement of our current standards.

Please accept our best wishes for the future.

Royal Garden Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2015 via mobile

Aggressive staff not friendly , old design hotel.. Came for work but will never come back here. Location is ok. Room ok but the air is heavy. Not an ideal place to relax. Intrusive personnel. They treat people without respect and make errors. Food is ok and good wifi. Breakfast is poor

Stayed: September 2015, travelled on business
Thank Julien D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonrifSales, Direttore at Royal Garden Hotel, responded to this reviewResponded 1 October 2015

Dear Mr Julien D.

thank you very much for taking the time to edit your review about your stay at the Royal Garden and thank you for your appreciation of some of our services.
I am very sorry to read about your non positive experience, especially because our property is well known for the level of courtesy and warm welcome provided from our staff to all our guests.
We would never be intrusive in the guest privacy, as far as we have registered him or his guests as the Italian security laws requires.
Respect of the guest and respect of his privacy are our must, so if there is anything that disturbed you please let me know.
I would really appreciate you to get in touch with me to better understand what happened and to receive your suggestions to improve our performance.
Best regards.

The General Manager
Royal Garden Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2015

Location: set in beautiful grounds on outskirts of Milan. Very convenient for concert venue.
Carparking: Free parking outside hotel. €15 a day to park in underground carpark.
Access: easy access with car. Also 5 minute walk to metro for access to central Milan.
Reception: Lovely large, grand open reception area.
Staff: Very friendly and helpful.
Room: comfortable clean room. Comfy bed. View over gardens.
Bathroom: usual complimentary toiletries. Over bath shower. Be careful with the shower screen, it’s not fixed to the bath.
Minibar, no fridge for your own purchases, no kettle
Safe: in wardrobe, adequate for laptop
Aircon: good
Bar: nice bar area with seating in the garden outside
Restaurant: did not use
Breakfast: served in lovely large open space with fountain. Usual continental breakfast choice also with eggs, bacon & sausage
WiFi: good throughout hotel
Gym: did not use
Great value for money.

  • Stayed: August 2015, travelled as a couple
    • Location
    • Rooms
    • Service
Thank MrsJonesManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonrifSales, Sales Office at Royal Garden Hotel, responded to this reviewResponded 14 September 2015

Dear Guest,

we would like to thank you very much for the review that you have sent us.

We are proud to read all your comments to improve every day and to welcome you once again in our hotel

Please receive our best regards

The Management
Royal Garden Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2015

We stayed here for one night on our way down the coast to Tuscany. We were fortunate to get a great deal as our stay was on a Sunday night. Underground Car Parking is available [€15/night], the food and service were first class and the room could not be faulted. I would highly recommend staying here provided you can get a good deal.

Room Tip: Go at the weekend
  • Stayed: June 2015, travelled on business
    • Value
    • Rooms
    • Service
Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonrifSales, Sales Office at Royal Garden Hotel, responded to this reviewResponded 28 July 2015

Dear Guest,

thank you very much for posting your kind words following your recent stay with us at our Hotel.
We are delighted to read that you enjoyed the facilities and service you received during your stay.

With renewed thanks,

The Management
Royal Garden Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2015

The hotel bulding is quite old, the staff in the hotel are very helpful. Breakfast was quite good. The people at reception were good. In roomyou will not find anything unlike Asia. Its quite european style that the hotels dont provide you anything in your room.

Room Tip: For Asians, carry your own hot water kettle.
  • Stayed: March 2015, travelled on business
    • Value
    • Rooms
    • Service
Thank Mohan17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonrifSales, Sales Office at Royal Garden Hotel, responded to this reviewResponded 31 August 2015

We really thank you for your kind review about your stay in our hotel.

We hope to have you again as our guest.

Best regards,

The Management
Royal Garden Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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