We visited over Memorial Day Weekend 2022.
The first day was quite busy for the hotel and parking was limited.
Our room’s bathroom had a faucet too short where water would leak on the counter and drip on the sides. The building engineer was unable to fix it as they were sold out and the room would have to be taken out of service.
The hotel breakfast had multiple options and good variety. Hotel staff were helpful and kind.More
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This is a difficult review to make, because we stayed only days after Ian devastated the Daytona coast. But in short, despite the damages, we loved our stay, and LOVED the efforts of the staff to accomodate us!
I'm reviewing the hotel excluding the issues regarding the storm, since that shouldn't reflect negatively on what the staff has had to endure, and because cleanup and repair efforts are obviously being made, and the staff went above and beyond for their guests in this difficult time for the victims of Ian.
Thank you for your humble review! The team worked overtime through these challenging moments, we need all of the positivity possible- we hope to welcome you again soon!
My stay was great and the location of the property was also outstanding. I also enjoyed the breakfast daily. The staff was customer focused and very helpful. The pool and beachfront was on point. Parking was very nice. Looking forward for my next vacation.
Thank you so much for taking the time to leave such a stellar review!
We are looking forward to welcoming you again, soon!
We had a terrible experience at the extended stay in Daytona. They refused to uphold my reservation or let us check in to a room. They refused to let us rent a room at all.. it was horrifying with my kids and pets and food in the parking lot and being told we were not able to rent a room there under any circumstances and right before the hurricane hit!
The Hyatt welcomed us with open arms and we're so nice to our family and we were so grateful for that! The Hyatt has earned a great full and faithful family of customers ☺️
JessicaBankard, We are so honored you chose Hyatt to whether the storm and are delighted to see you enrolled with the Hyatt family. We look forward to welcoming you back on your next visit to Daytona!
Great location as right on the beach, we were on the 8th floor rooms are a good size but could do with a makeover, i dis expect a bit better as it is a hyatt, breakfast was fine but coffee was weak and tasteless , you could buy a starbucks if you wanted to payout.
Our shower jel container was empty fo i asked reception to arrange a refill and was told they did not supply shower gel so i asked why do they have the bottles in the bathroom "Just for display"? She replied yes, had a giggle to myself and asked the clear who bought us a new replacement bottle. Overall stay was good and would return.
Thank you, thehorts!
We appreciate your feedback and will review with the team! Our bulk amenities are the latest and greatest brand standard and newly installed; I will be sure the team member is aware they are not for display. We are hopeful to welcoming you again on a future visit!
Hyatt doubles peice on is when we we’re stranded due hurricane. So after 8 days we
Left the maintenance people were very good Max and his crew took good care of problems management was never around and unreachable
Thank you for your recent feedback, Larry G.
Max is fantastic and one of our managers on site. It appears you stayed with us just until the storm impacted. I do realize rate changes can sometimes seem unwarranted to travelers; however, our industry increases rate on high demand. The hotel leading up and through the storm was near capacity and the rate is deployed accordingly. We were not informed of any evacuations or bridge closures or cancelled flights that would entrap our guest to the property.
I am hopeful this will help to better understand the hotels position at the time of the storm and opportunity to serve you again on a future stay.
