I was really looking forward to our stay here in the Emerald Resort.
The hotel and garden is really nice, they even have a big (and working) pool.
But: Unfortunately it was a big disappointment. When we arrived there was no water in the shower, after complaining and waiting for hours finally some (cold) water came... they apoligized and explained it with a problem in their pump and/or a problem with water in the whole area... But still, for a room that costs more than 100$ dollar per night I expect more!
The manager reacted completely uninterested and unfriendly, she even refused to give us a discount on the room.
Very poor service, I cannot recommend this place.More
- Free Wifi
- Free parking