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“Terrible attitude ”

Les Jardins du Manoir des Sables
Ranked #12 of 12 Restaurants in Orford
Restaurant details
Reviewed 23 September 2018 via mobile

We stayed at the hotel and booked a vip suite in the “castle section”. The hotel is very nice but the restaurant and their manager Marie France are terrible. We came down from our room at 8:30 for supper and we told it is full and we cannot serve you. The restaurant was maybe 25% full. We told her we would just have a salad if the kitchen was overwhelmed with the 23 people in the restaurant of 150. She went back inside and came out and told us sorry we are full and are closing. The funny thing is I was telling my wife this resort looks great we should organize a convention here. We’ll let me tell you that will never happen. We had to get in our car and drive 20 minutes to eat.

Thank FoodJunkieMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelsVillegia, Responsable relations publiques at Les Jardins du Manoir des Sables, responded to this reviewResponded 26 September 2018

Bonjour,
We are deeply sorry your experience at the restaurant was so negative. We realize the situation must have been very frustating. Unfortunately, at 9:00pm last Saturday, the situation at the restaurant made it that we couldn't accept more guests as we would have been unable to provide them with the wonderful service they deserved. That being said, could you please contact the restaurant manager, Nicolas St-Pierre, as he would like to discuss your experience further more.

Email: nst-pierre@manoirdessables.com
Phone: 1-819-843-8415 ext.445 or toll free: 1-877-845-5344

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1 - 5 of 10 reviews

Reviewed 18 August 2018

Beautiful ...well kept...great service...spa...pool....golf course....good parking....clean ....good food ...loved it...would absolutely recommend and about a 5 minute drive from downtown...

Thank Linda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2017

Looking to feel like you are on vacation? Stop by and have lunch or dinner, great atmosphere, amazing food, super location. Yeah I love this place.

Thank Skicrash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2017

Good hearty breakfast. Lots of good plain food and even the French Toast was made with fresh bread, so many restaurants use old bread for the French Toast.

Thank rrrobertpicard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelsVillegia, Public Relations Manager at Les Jardins du Manoir des Sables, responded to this reviewResponded 2 October 2017

Mr. Picard,

That was our pleasure to be your host.

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2018
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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