We stayed with 2friend for 3 days and had a wonderful stay .the house was beautiful so clean and fully equipped a fantastic roof terrace where we had a bar b Que using the provided electric bar b Que .saltburn is a lovely seaside town a nice place for a get away easy to get to other attractions like north york moors visit seaview fish restaurant while there for best fish and chips ever
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We wanted a quite retreat somewhere we had not been, and this was the place we settled on; and I'm so glad we did. As a group of 7 girls aged 23 we like our drink and good food; well Saltburn did not disappoint with more than enough local pubs, bars and restaurants (within a 5minute walk or less). We had some of the best food we had ever had there. Treetops was the perfect place to relax, and come 'home' to after a day out exploring; and we really did start to think of it as home. It really was beautifully built and decorated, definitely want to return. Everything that you could possibly need was provided; however a few more glasses would not go amiss. Harry (owner) also paid us a visit the first day to enquire that everything was okay, there was a minor problem with the TV which he sorted and was on his way. Can not stop raving about this place!
Thoroughly enjoyed our stay at Treetops, Saltburn. The accommodation was so big, beautifully arranged and very well equipped, ooh apart from a corkscrew. It was a perfect location with a lovely walk through the gardens down to the seafront and just across the road from the town centre. Can see us returning for another visit.
A perfect holiday home! A great central location with a feel of woodlands seclusion. Wonderful views from the roof top overlook. Plenty of room for family gatherings at the spacious dining room table. World class design and facilities.
Ok let's start with the positives Treetops is a very comfortable, new holiday home in a great location. However as we come towards the end of the summer season, the property lacked some tlc which was very disappointing considering the high price paid. Generally the housekeeping was poor, the floors had not been swept or mopped from the previous stayers which resulted in crumbs, dust bunnies and other detritus that I tried not to look too closely at (particularly the cobwebs and dead spiders). I was going to scrub the house from top to bottom but hubby stopped me. The floor from the naked eye seemed ok, until I spilt a bit of water that I mopped up with kitchen towel and it came up black yuk!,,
Furthermore there were a litany of annoying maintenance repairs needed so either the housekeeper is not feeding info back to owner or he is waiting until the winter in preparation for next season, again when paying top prices you expect close to perfection. List includes, broken bin lid so you couldn't close it, broken wardrobe knob, broken shower head holder in one shower and leaking shower head in the other, damp patches above the window (contractor actually walked into the house without knocking one day as he was meeting the owner on the roof, I wasn't impressed, admittedly the owner did knock on the door 15 mins later to xplain what was going on). Furthermore the upstairs toilet had a really bad blocked drain smell, which was quite powerful (toilet was not used by us for this reason).
The showers are over complicated and obviously a nightmare to clean as the massage jets where thick with black mildew as where the shower seals. A good powerful walk in shower is all that is needed. Also if you have anyone in your party who has slight mobility issue (80 year old father) the stairs are steep and find it a struggle.
I have to say that if the place is given a deep clean and is cleaned properly between guests and the niggly maintenance issues resolved, as well as replace the showers (or ensure they can be spotlessly cleaned) then treetops would have got 5 stars. Beds very comfortable it's spacious and modern and situated in a great location, just terribly disappointed that despite paying over £800 for one week stay, it wasn't kept to the high standard that others who stayed earlier in the year enjoyed!!!