This is a superb villa. It is very spacious with very good sized bedrooms, all en suite. The downstairs is equally very roomy with a good kitchen and a utility room and all necessary facilities. The grounds are well landscaped and very attractive with a good sized pool, plenty of sun loungers and two big parasols. We had a delightful two weeks with four adults and two small children.
The big but lay with the casual management.
1 We arrived at 10 pm and it took us an hour to locate the villa as the directions were not clear. We had to retrace our steps to the man road and ask at a local bar. Even the owner, English, could not locate the villa from the instructions.
2 The villa needs to manage carefully the check over when guests leave. The villa was clean and all necessarily bed linen and towels provided. However, four light bulbs needed replacing and the correct one was identified when I sent a photograph to the owner; the safe had been left locked by the previous guests and it took three days for us the problem to be resolved.
3 A file had been left with concierge details. When I phoned the number, the person who answered informed me that her company no longer acted as concierge for this villa. She did contact Eleftheria who acted as the manager whilst we were there.
4 There were issues with services at the villa The dishwasher was faulty. It frequently completed the wash/dry cycle but did not pump out the water. On three occasions it leaked on to the kitchen floor. An electrician came and looked and pronounced the dishwasher as fine so we had to live with its idiosyncracies despite informing the manager it was still problematic.The wi fi went down on several occasions, on one occasion for two days. Normally this would not be an issue but one member of the party needed to complete some important work so this was frustrating. The manager did concede that they would change the provider. I hope they do so. Finally, the man who maintained the pool informed us quite clearly one morning that there was no chlorine in the water. The manager felt we had misunderstood him and what he meant was he needed to top up the chlorine.
These were irritations which we really should not have to deal with in what is an expensive villa.
This said, I would still recommend the villa as I hope the manager will have taken note of the feedback we provided to her.
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|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
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|Friends getaway||Families with young children|