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Reviews (210)
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All reviewsbeach barquiet hoteleasy access to the beachawesome stayhouse keeperswimming pool isseafoodparadisedianicaptaincheetahrelaxationtradersnairobi
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18 - 23 of 210 reviews
Reviewed 16 October 2017

The location is very good.
The room No.19 we were given is dark and and with a musty smell. The bathroom
has no doors! The toilet is basically in the bedroom. Very uncomfortable, gently speaking, if you share the room. I complained to the manager but he couldn't change it.
Restaurant: staff very unprofessional, few examples below:
1) First day: Waitress spitting some seeds during taking orders (a woman with her hair in plaits - avoid her if you can!)
2) Once we were given only one menu card, when I asked for the second one the waiter asked "Can't you share it?"...
3) Once I ordered chips with coleslaw, received only chips and said that coleslaw was missing the waiter goes: "Do you need it" ... :-)
4)Please note that if you order tomato salad you'll get only sliced tomato, nothing else and you wait ages for it.
During breakfast buffet, food was not covered and all flies and other small insects were injoying it together with the guests.

  • Stayed: September 2017, travelled with friends
    • Sleep Quality
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Thank Aleksandra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017

We stayed in this hotel for 3 weeks and we were able to relax completely from the first moment on. It offers a quite and private atmosphere to you completed by the very sympahtic staff who deliver an excellent service all around.
One of the most dicisive points for me is that it has a manageable size, not too big as other ones. That´s the reason why we felt that comfortable as we did and the direct location at the sea makes you feel like in paradise.

  • Stayed: September 2017, travelled with friends
    • Value
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Review collected in partnership with this hotel
Thank guestgO1091QN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2017

Great property, amazing staff, cool services. I would recommend this hotel to anyone who wants to relax and unwind whether on business on leisure trip. The services are amazing and facilities out of this world.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
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Review collected in partnership with this hotel
Thank robinsonr490
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2017

Good location, good place, good staff but some improvements to be made about the pricing policy. Sometimes you should better rent excursions outside rather than with the hotel reception. But it’s a nice place

  • Stayed: October 2017, travelled solo
    • Value
    • Location
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Review collected in partnership with this hotel
Thank I5333IFguestg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilles M, Front Office Manager at Afrika Pearl & Spa, responded to this reviewResponded 10 October 2017

Excursions done by beach boys are cheaper but they may not be secure, may not be able to guarantee refunds in case guests cancellation and they may be of low quality. On the other hand different companies have different prices due to different facilities and services offered. Its entirely at the guest discretion to choose where, with who and how much they wish to spend and how they want it done.
Kind regards,
Dennis Mwangala
Reservations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2017

This was probably the best day of my life. My wife and I together with our family and friends had a blast. The set up with a back drop of the ocean and on the white sand beach was like a movie scene. This was my 3rd stay here and I will come again. Will recommend you anytime.

  • Stayed: July 2017, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank Bernard I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilles M, Guest Relations Manager at Afrika Pearl & Spa, responded to this reviewResponded 5 August 2017

Dear Guest,
its our pleasure that you spent a memorable time with us. we thank you for taking your time and share your experience with us. Afrika Pearl team will be happy to see you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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