Everything that can go wrong for a hotel.
Did I say hotel, its not, it is basically a lodge that we basically see in bus stand areas.
1. Booked with central reservation of Keys group for king bed in their higher room category. Had to wait for 30 min for check in at 6 PM evening as room was not ready.
2. Given lower category room in stead of booked higher one. Keys definitely had to answer me for the extra money it took from me.
3. Specifically asked for king bed. Offered twin bed. They just joined the bed and put a double bedsheet on it. Middle of night my son was hanging from the bedsheet as both the bed were gone appart. By the way, that bedsheet used as favocol was torn too.
4. Room was not cleaned from inception, clear boot marks on floor. Their eco friendly large glass windows are basically piece of glass stuck to a jonked irone grill. Glass was so darty, you can hardly see outside.
5. Every thing has layers of hard dirt sitting on them, be it glass or cup or switches or even base of lamp.
6. The large glass wall was just stuck there, if you push it hard it will fall outside. Might be a safety feature as there were none other in that hotel, not even an exit map. Common, Keys, how did you get a safety audit for this one?
Only thing that work is the restaurant, which serves good food.
I have stayed in many Keys property, but never so bad. Bad is a softer word for the condition of the hotel.
If you are planning to stay in that piece of junk, do it in your own discretion.