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Chandan Roy

Nice hotel to stay with family

4.0 of 5 bubblesReviewed 1 Apr 2024
Pros:
1. Excellent service and well-behaved staff
2. Convenient location - just 250 meters from Santobitan Tourist Lodge
3. Small but clean rooms with hygienic toilets
4. Nice and maintained swimming pool and lawn
5. Nice and clean restaurant
6. Car valet parking is available
7. Power backup is available

Cons:
1. Don't order fish at the restaurant
Date of stay: April 2024
Room Tip: 1. Take 1st/2nd floor rooms with balcony 2. Don't order fish at the restaurant
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Royal Bengal, Guest Services / Front Office at Hotel Royal Bengal, responded to this review
Responded 4 May 2024
Thank you so much for choosing to stay with us and sharing your valued feedback.
The entire team of our hotel is delighted to see their service being appreciated in this forum.
We hope to continue being your preferred hotel in Santiniketan and take this opportunity to assure you of our best attention and service at all times.
Hope to see you soon.
Warm regards,
Team Royal Bengal
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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            Reviews (273)
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            273 results
            Traveller rating
            139
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            Traveller rating
            139
            58
            43
            18
            15
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            All reviews swimming pool food quality is good hotel room the hotel manager behaved staff room service comfortable stay rooms are clean home away from home santu ambience shantiniketan protocols foods hospitality ashok cuisine
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            1 - 6 of 273 reviews
            Reviewed 26 March 2024

            I've organized a business conference in Hotel Royal Bengal Shantiniketan on 17-18th March '24. There was 44 person. The total experience was just Awesome. Nice hospitality & Staff Behavior. Delicious foods. All my guests was highly Satisfied. I specially like to mentioned about The GM Mr Suraj. Very polite, helpful person.
            Highly Recommended 😊❤

            Room tip: Highly Recommended & myself visit again obviously
            Date of stay: March 2024
            • Trip type: Travelled on business
              • Value
              • Location
              • Sleep Quality
              • Rooms
              • Cleanliness
              • Service
            1  Thank Global53675040284
            This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
            Royal Bengal, Guest Services / Front Office at Hotel Royal Bengal, responded to this reviewResponded 4 May 2024

            Greetings from all of us at Hotel Royal Bengal Santiniketan!!
            We are just delighted and overjoyed to see such an outstanding review. This kind of review really boosts a lot of our confidence and job satisfaction.
            Thanks for sharing such a wonderful feedback here in Tripadvisor. It was indeed a pleasure to host you at our Hotel. The entire team of our hotel is delighted to see their service being appreciated in such a magnificent review.
            We hope to continue being your preferred hotel in Santiniketan and take this opportunity to assure you of our best attention and service at all times.
            Hope to see you soon.
            Warm regards,
            Team Royal Bengal

            Report response as inappropriate
            This response is the subjective opinion of the management representative and not of TripAdvisor LLC
            Reviewed 22 March 2024

            We a group of 90 people stayed here on 15/3 & 16/3/24 for 2 nights. Experience of everybody was superb. Behaviour of staffs were top notch.

            Dinning hall, pool and conference hall everything was neat and clean.

            Elevator need to be improved. Otherwise 4+ star in every segment.

            Date of stay: March 2024
            Trip type: Travelled with friends
            1  Thank Travel55745330933
            This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
            Royal Bengal, Guest Services / Front Office at Hotel Royal Bengal, responded to this reviewResponded 4 May 2024

            Thank you so much for choosing to stay with us and sharing your valued feedback.
            The entire team of our hotel is delighted to see their service being appreciated in this forum.
            We hope to continue being your preferred hotel in Santiniketan and take this opportunity to assure you of our best attention and service at all times.
            Hope to see you soon.
            Warm regards,
            Team Royal Bengal

            Report response as inappropriate
            This response is the subjective opinion of the management representative and not of TripAdvisor LLC
            Reviewed 21 March 2024

            The behaviour of the hotel staffs are
            very good and cooperating
            ...best food supplies
            Swimming water was cleaned time to time and also provide swim suits
            and hotel room very neat and clean and good service
            Hoping to visit again...
            100 percent recommended

            Date of stay: February 2024
            • Trip type: Travelled on business
              • Value
              • Location
              • Service
            1  Thank Flyer00789351595
            This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
            Royal Bengal, Guest Services / Front Office at Hotel Royal Bengal, responded to this reviewResponded 4 May 2024

            Greetings from all of us at Hotel Royal Bengal Santiniketan!!
            We are just delighted and overjoyed to see such an outstanding review. This kind of review really boosts a lot of our confidence and job satisfaction.
            Thanks for sharing such a wonderful feedback here in Tripadvisor. It was indeed a pleasure to host you at our Hotel. The entire team of our hotel is delighted to see their service being appreciated in such a magnificent review.
            We hope to continue being your preferred hotel in Santiniketan and take this opportunity to assure you of our best attention and service at all times.
            Hope to see you soon.
            Warm regards,
            Team Royal Bengal

            Report response as inappropriate
            This response is the subjective opinion of the management representative and not of TripAdvisor LLC
            Reviewed 13 March 2024

            Its an excellent stay and very much comfortable . Rooms are spacious and neat. the room service was excellent. They have a wonderful restaurant and food items are tasty. The service desk was nice and helpful.

            The tariff is reasonable and service delivery was awesome..

            Date of stay: November 2023
            • Trip type: Travelled with family
              • Value
              • Location
              • Service
            1  Thank PROJJALSAHA
            This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
            Royal Bengal, Guest Services / Front Office at Hotel Royal Bengal, responded to this reviewResponded 4 May 2024

            Greetings from all of us at Hotel Royal Bengal Santiniketan!!
            We are just delighted and overjoyed to see such an outstanding review. This kind of review really boosts a lot of our confidence and job satisfaction.
            Thanks for sharing such a wonderful feedback here in Tripadvisor. It was indeed a pleasure to host you at our Hotel. The entire team of our hotel is delighted to see their service being appreciated in such a magnificent review.
            We hope to continue being your preferred hotel in Santiniketan and take this opportunity to assure you of our best attention and service at all times.
            Hope to see you soon.
            Warm regards,
            Team Royal Bengal

            Report response as inappropriate
            This response is the subjective opinion of the management representative and not of TripAdvisor LLC
            Reviewed 1 March 2024

            Amazing place friendly and helpful staff
            Greeted very gracefully
            Nice garden with beautiful pool
            Me and my friends would visit again soon
            Food was also very good served in time
            Clean hygienic amazing garden with pool .
            Thankyou so will visit soon

            Date of stay: February 2024
            • Trip type: Travelled with friends
              • Value
              • Location
              • Service
            Thank Sharmistha B
            This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
            Royal Bengal, Guest Services / Front Office at Hotel Royal Bengal, responded to this reviewResponded 8 March 2024

            Greetings from all of us at Hotel Royal Bengal Santiniketan!!
            We are just delighted and overjoyed to see such an outstanding review. This kind of review really boosts a lot of our confidence and job satisfaction.
            Thanks for sharing such a wonderful feedback here in Tripadvisor. It was indeed a pleasure to host you at our Hotel. The entire team of our hotel is delighted to see their service being appreciated in such a magnificent review.
            We hope to continue being your preferred hotel in Santiniketan and take this opportunity to assure you of our best attention and service at all times.
            Hope to see you soon.
            Warm regards,
            Team Royal Bengal

            Report response as inappropriate
            This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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