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Reviews (98)
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All reviewsnice place to stayservice boysair conditionedlunch and dinnerrooms are spaciousambiencebustletrees
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Reviewed 8 May 2017

There must be a better option in Bolpur. This hotel needs a manager - who knows and cares what the guests need. It looked like the hotel hasn't been touched at all since it was built - the roof is actually falling in in some places and the swimming pool is a disgrace. Our room was filthy, looked like it hadn't been cleaned for months. The bathroom was the proverbial black hole - and inhabited already by very large spiders and cockroaches.

Two positives: the staff (not the manager obviously) were very willing and helpful when asked, if badly trained, and the food was good.

Room Tip: Find a room in a different hotel!
  • Stayed: April 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank JSomerset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2017

stayed here for one night for work. was allotted room 126. rooms are ok in size clean but old, dated and stained. the bathroom had a shower area which seem out of place for a hotel like this. i would have given then 2 stars but the only reason for giving 3 stars is the because of the staff esp chottu. he was really nice and help, doing all the odd job umpteen times.
Hot water was problem.
breakfast was not included but OK.
they charged Rs. 3K plus for the rooms. but i was told that this is the best in bolpur.

  • Stayed: April 2017, travelled on business
    • Location
    • Rooms
    • Service
1  Thank sanjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2017 via mobile

I had the misfortune to stay at the hotel. The lobby was dirty and the rooms were nasty. Dirt every where. The bathroom was like Shepard's hut. Actually Low class does not enough to define the place. They can name it Hotel Hell instead of calling it Mark and Meadows. The breakfast was sufficiently below average. The staffs were not trained roaming with uncleaned dress & unshaved faces. Geyser was not working. Moreover electrical flashes were coming out from geyser point. I guessed any time any accident may occur due to short circuit. They supplied hot water in bucket. There is no house keeping in that Hotel. I earnestly request to the authorities to keep the property neat and clean. I requested tea twice in room service but nobody turned up. Mismanagement is every where. I do not recommend anybody to stay at the Hotel for a single moment.

Stayed: March 2017, travelled as a couple
2  Thank Sankha03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2017

The First thing to mention is that the charges of the Hotel is 5000/- and for room service you have to literally run after the staff to get it done. You ask for the tea in the morning and it will be delivered to you by afternoon.

Never plan to stay here to spoil your holiday.

Room Tip: Never opt for this hotel
  • Stayed: January 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank PointZeroIn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2017

Undoubtedly, one of the worst hotels/resorts I have ever stayed. The location is good, but that's where it ends. The property is not maintained and is in shambles. The staff, though courteous (most of the times!), are not trained to serve guests and are always in a fire-fighting mode. The rooms are not serviced properly - with basic things like clean towels and bed sheets missing with a non-functioning intercom. There is one Mr. Gurmukh Jethwani - the Director of Mark Hotels & Resorts Private Limited - who sits in some Kolkata office, trying to manage this property at Santiniketan, with utterly incompetent staff and dubious service standards - but charges customers 5 star rates, when its not even worth a star...what a sham!

  • Stayed: December 2016, travelled with family
    • Value
    • Rooms
    • Service
2  Thank Angshuman D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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