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All reviews pool bar buffet restaurant animation team kids club sea water overlooking the sea quality of food pools swimming steps palermo diving barista giuseppe
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Reviewed 16 September 2022

We stayed at the hotel for the first time for a week at the beginning of September 2022.
We chose this hotel because we wanted to be close to the small cozy town of San Flavia and with the ability to quickly get to Palermo by local train.
Therefore, the location for us was excellent.
On the territory of the hotel, recreation areas and swimming pools are planned perfectly, located at different levels. To have the lower pool with the sea water was just incredible.
For those who love sandy beaches, there is a beautiful beach 10 minutes walk from the hotel.
Food at the hotel, the quality of service is beyond praise.
The Evening dinner (buffet) with a bottle of good white wine for the table of two for 30 euros per person was very plentiful and varied.

We would like to return to this hotel for sure.

Date of stay: September 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Navigate443463
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Domina Zagarella Sicily, Servizi per gli ospiti/front office at Domina Zagarella Sicily, responded to this reviewResponded 19 September 2022

Dear Navigate443463,

Thank you for taking time to share your recent experience in Domina Zagarella Sicily,

We are glat that you had an enjoyable time and we wish you to welcome you back in the near future,

Kind Regards,

Melissa A.
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2022

Compared to my last trip and other places I have been in general, there were quite a few shortcomings. However, it was the first trip in Europe and a slightly different standard concept. There was no beach or just water which was essential in 45 ° heat. But all this sumasumarum was not important because the people we met during the trip, both Poles and animators, made it a wonderful two weeks. you can confidently say that if it weren't for the team, this place would be really average. I recommend everyone to go to discos and talk to, for example, animators. They are great and everyone in the band has a role. I had the best contact with giuseppe and David. Without them, this vacation would not make sense.
Many thanks to the hotel staff for all these dances and the best memories, hahahah PERONI the best. We are not saying goodbye!

Date of stay: August 2022
    • Value
    • Rooms
    • Service
Thank F6632DAjang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Domina Zagarella Sicily, Servizi per gli ospiti/front office at Domina Zagarella Sicily, responded to this reviewResponded 9 September 2022

Dear F6632DAjang,

Thank you for taking time to share your experience in Domina Zagarella Sicily,

We are really happy that you had an amazing stay in our property,

We are looking forward to welcome you back in the near future,

Kind Regards,
Melissa A.
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2022

We had a great time enjoyed the facility with amazing views and their very professional staff,.
The overall experiences was great at a good value definitely will come back and highly recommended.
Thank you for a great experience.

Date of stay: August 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank A1858NQcarlosc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Domina Zagarella Sicily, Servizi per gli ospiti/front office at Domina Zagarella Sicily, responded to this reviewResponded 6 September 2022

Dear A1858NQcarlosc,

Thank you for sharing your feedback in TripAdvisor website,

We are glad that you had an amazing stay and we are looking forward to welcome you back in the near future,

Kind Regards,

Melissa A.
Front Office Manager

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Reviewed 31 July 2022

I read a lot of negative comments before booking, about the service, the buffet, the separate D Club section etc but for us and our two kids ( 2.5 and 8 ) it was a wonderful stay! Our room was overlooking the sea and the swimming pools and we had a little terrace as well. They could have placed a second double bed instead of a sofabed with a better matras but we slept just fine. There is entertainment almost every night till midnight so bring earplugs if you want to go to bed earlier like we did with our kids. We attended two shows and they were great. Very helpful and friendly staff at the pool bar and the buffet restaurant. Wide variety of cold and warm meals with pastabar and every night a different kind of fresh fish, meat or chicken and lots of marinated veggies, fruits and desserts. And yes, the scrambled eggs probably were the instant kind, but more than enough to choose from, so that didn't trouble us that much. We had lunch once in the a la carte restaurant, delicious pizza, a must try and very kidsfriendly service. A special thanks to Laura, Nicole and Paolo from the animation team. There's a kids Club in the morning and afternoon and our oldest one loved it. You can book a taxi at the hotel but taxi's are quite expensive on the island so renting a car is probably a good idea if you want to do trips in the neighbourhood. Walking is always an option but with the temperatures not one for us and our two kids. The view from the hotel is fantastic. The hotel is not cheap but with two meals a day, location, animation for the kids, entertainment each evening, it was very worth it for us! So a big thanks for the entire staff. We had a wonderful time!

Date of stay: July 2022
    • Sleep Quality
    • Rooms
    • Service
Thank rsegers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Domina Zagarella Sicily, Servizi per gli ospiti/front office at Domina Zagarella Sicily, responded to this reviewResponded 1 August 2022

Dear rsegers,

Thank you for taking time to share your feedback about your recent experience, please be asure that we take very serious any constructive feedback,

We are looking forward to welcome you back in the near future,

Kind Regards,

Melissa A.
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2022 via mobile

Nice clean hotel with lovely views overlooking the sea. There’s not much else around & everything is a taxi ride away so we were limited to using the bars & restaurants at the hotel. We were half board & the food was pleasant enough just a bit samey. However it was a buffet so didn’t really expect much else. The lady at the pasta counter was lovely & I can’t fault the other staff in the buffet restaurant they were all really helpful. There were activities on a daily basis and the animation team were great. These kids work long hours yet they were always friendly & energetic from morning to late at night. Big shout out to Davide, Paulo, Nicole & Giuseppe for making us get involved in the activities even with some of the language barriers.
The staff behind the counter in the beach bar were not so friendly, they were reluctant to fill my friend’s water bottle with tap water even though we spent money there on a daily basis & when we asked for a couple of tonic water’s they wouldn’t fill the whole bottle in the cups. We had paid for the bottle so we should get the whole bottle.
On the whole it was a lovely holiday. I would suggest that the hotel has better facilities for guests that have later return flights. We were unable to extend our room as the hotel was “fully booked” so the only available showers were in a couple of toilet blocks that had no privacy and were cleaned by male attendants that could have walked in at any moment. Perhaps have some private shower areas with hair drying facilities.
If I could award half stars I would give this hotel 3.5 stars rather than the 4 that I have given.

Date of stay: July 2022
Trip type: Travelled with friends
Thank krishpearce
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Domina Zagarella Sicily, Servizi per gli ospiti/front office at Domina Zagarella Sicily, responded to this reviewResponded 31 July 2022

Dear krishpearce,

Thank you for taking time to share your feedback about your recent experience, please be asure that we take very serious any constructive feedback,

We are looking forward to welcome you back in the near future,

Kind Regards,

Melissa A.
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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