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“Poor Customer Service”
Review of Hotel Sankalp

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Hotel Sankalp
Ranked #16 of 16 Hotels in Bhavnagar
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Poor Customer Service”
Reviewed 29 January 2012

NO CUSTOMER SERVICE by Mukeshbhai - he was on night duty from midnight to midday and was very rude, shouting at guests and staff and he couldn't be bothered to do anything. NO hot water even though it was supposed to be provided from 6am to 10am - his excuse was that " it has been used up and should have had my bath at 6am !!! " and " what do you want me to do about this?" He does NOT know the meaning of Customer Service and was NO help at all. Lot of shouting going on during the night between him and the other guests for various other problems. VERY POOR SERVICE. The Manager,Prakeshbhai was on duty the rest of the time and was helpful.
Temple nearby has daily riutals at 6am and 7pm and is very loud / noisy.

Room Tip: Stay at your own peril.
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  • Stayed December 2011, travelled with family
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3 Thank p7anderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 reviews from our community

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English first
Khambhat in Gujarat
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4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 May 2010

A hotel with good service and facility, good ambiance and economical. This is located on the outskirts of bhavnagar.

  • Stayed May 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Yaf007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sankalp

Property: Hotel Sankalp
Address: Sanskar Mandal chowk | Near Sanskar Mandal chowk, Bhavnagar 364002, India
Region: India > Gujarat > Bhavnagar District > Bhavnagar
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #16 of 16 Hotels in Bhavnagar
Price range (per night): ₹ 500 - ₹ 1,600
Number of rooms: 21
Official Description (provided by the hotel):
This 3 star property is located at Opp.Ashish Jyot Flat,Nr.Sanskar Mandal Chowk,Bhavnagar. The hotel is a good option for business travelers to the region. Pick from a host of well appointed rooms, business centre, conference hall, restaurant, In-room Dinning and other facilities to take full advantage of your stay. Stay Happy and Comfortable You stay happiest when you're at home. That's exactly what we've done. Done away with the 'hotel' and brought you home. The hotel offers an array of well-furnished 21 rooms categorized into Rooms Deluxe Room, Executive Suite and Suite. All the rooms are enveloped with most modern facilities and services ... more   less 
Also Known As:
Hotel Sankalp Bhavnagar, Gujarat

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