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All reviews national holidays nice hotel free wifi coach trip evening meal coach party twin beds recommend this hotel pork would stay again breakfast was buffet style town centre hot food tea and coffee making facilities yogurt pasta plenty of choice
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Reviewed 10 July 2017

Stayed here on outward and return journey from Austria , great room with all facilities great breakfast and short walk into Bruehi , friendly and helpful staff , would recommend this hotel especially for over night stops

Date of stay: July 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank ed911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H-Hotels_AG, Leiter Gästebetreuung at H+ Hotel Koeln Bruehl, responded to this reviewResponded 12 July 2017

Dear guest,

Thank you so much for your lovely words about your stay in our hotel. We are more than happy to read that our team could offer you a wonderful time. Hopefully we can welcome you soon again and until then we wish you only the best!
Kind regards
Your Team from H+ Hotel Köln-Brühl
Fabienne Lennert - Online Reputation Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2017

Attended as part of a tour group, our rooms & keys were ready upon arrival. The staff were friendly & helpful, supplying maps & information about the area. The room was clean & spacious, the bed layout were two large single beds pushed with two quilts, the beds were clean & comfortable. The ensuite was clean & had a ¾ bath. . The Wi-Fi was free & strong. There was a bus stop a short walk from the hotel. The room was quiet & the air conditioning functional. I would stay here again.

Date of stay: June 2017
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank Ray F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H-Hotels_AG, Leiter Gästebetreuung at H+ Hotel Koeln Bruehl, responded to this reviewResponded 6 July 2017

Dear guest,

Thank you so much for your lovely words about your stay in our hotel in Brühl. We are more than happy to read that our team could offer you a wonderful time. Hopefully we can welcome you soon again and until then we wish you only the best!

Kind regards
Your Team from H+ Hotel Köln-Brühl
Fabienne Lennert - Online Reputation Manager


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2017

We spent one night here on a Cosmos tour of Germany. It is in a residential area of a small town called Bruhl about 30 minutes drive from Cologne. It is basically a bog standard modern hotel with 7 floors all served by lifts. There was also free Wi-Fi in the rooms.

We didn't see any eating places nearby but a big plus was the Netto supermarket right next door. We had room 409 the size of which was ok. It had twin beds, a desk & chair, and easy chair & a small table. There was no fridge, iron or ironing board but it had a safe and the storage was adequate although there was no drawer space.

There was A/C but it was not running and the room was stifling hot. We opened the window and allowed the breeze to cool the room to a bearable temperature but this brought a lot of road noise from the busy road outside. The bathroom was on the smallish side with an OTB shower and a hairdryer.

Dinner was buffet style with soup, a choice of fish or pork, rice and pasta. Only carrots were available as veg and there were no potatoes. There was however ample salad stuff and the sweets of fruit, misc cakes, and glasses containing mousse were fine. The limited main courses available are no doubt dictated by what the tour company will pay but the lack of vegetables was poor.

Breakfast was also buffet style and was very good. The usual cold sliced meats and cheese with fruit pieces, yogurt, fruit juice etc were available. Hot food was also available with sausages, frikadellern, HB eggs, scrambled eggs, and chips ensuring there was something for everyone.

Apart from the lack of A/C we had no real issues with the splendid breakfast making up for the somewhat disappointing dinner..

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H-Hotels_AG, Leiter Gästebetreuung at H+ Hotel Koeln Bruehl, responded to this reviewResponded 1 June 2017

Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Kind regards
Your Team from H+ Hotel Köln-Brühl
Fabienne Lennert - Online Reputation Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2017

Great breakfast, perfectly located for Phantasialand. I recommend to park underneath in the Tiefgarage which is less busy and more secure. Breakfast was fab and the staff were really friendly, we were placed in a family room when there were no non-smoking rooms available. A quirk of our room was a speaker in the bathroom connected to the television.
For a chain this was perfect

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank W8284PXrachelh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H-Hotels_AG, Leiter Gästebetreuung at H+ Hotel Koeln Bruehl, responded to this reviewResponded 29 May 2017

Dear guest,

Thank you so much for your lovely words about your stay in our hotel. We are more than happy to read that our team could offer you a wonderful time. Hopefully we can welcome you soon again and until then we wish you only the best!
Kind regards
Your Team from H+ Hotel Köln-Brühl
Fabienne Lennert - Online Reputation Manager


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2017

My friend and I stayed here 3 nights. We were really impressed and did not want to leave. It was a great location for us, we walked to Phantasialand 2 days in a row, a scenic 35 min walk, with directions/smart phone. We did not drive so this was really important to us. We also walked from the train station to the hotel, a similar length journey. There is a large Netto next door which is good for snacks.
The room was comfortable and clean. The staff were polite. The price reasonable and the breakfasts incredible! The best buffet I have ever had and friend and I were delighted with the selection and quality. Would stay here again in a heartbeat.

Date of stay: April 2017
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Luka D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H-Hotels_AG, Leiter Gästebetreuung at H+ Hotel Koeln Bruehl, responded to this reviewResponded 18 April 2017

Dear guest,

Thank you so much for your lovely words about your stay in our hotel. We are more than happy to read that our team could offer you a wonderful time. Hopefully we can welcome you soon again and until then we wish you only the best!

Kind regards
Your Team from H+ Hotel Köln-Brühl
Fabienne Lennert - Online Reputation Manager


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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