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All reviewslovely heritageroyal feelingour night stayroom servicerooms are hugemain markethoneymoon pointdilwara templesbig balconyhospitable staffample spacegreat ambiencethree roomssuper deluxesuite roomtop floorcomplimentary breakfast
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Reviewed 8 January 2018 via mobile

We visited on 6 & 7 dated. Weather was 4 to 12 degree. The hotel is very classic. Nice location, it's near around 1.2 km from central bus stop and 2 km from Nakki lake & main market. Hotel Room is nice with all services even room heater. Attached bathroom & also well maintain facility with hot water to bath. Amenities like open garden area, outdoor children game, Bar also can enjoy poppet show at garden in the night. Nice arrangement of breakfast & food quality is so good which I like the most. Staff very co-operative but also I was disappointed while I was check out my room, the house keeper (boy) behaved me as irrespective language, he would like to room key directly not to reception counter. Here, I attention to hotel management with this review to improve your hotel staff such I faced. Except this matter hotel is amazing.

Overall, I pleasure to stay here

Stayed: January 2018, travelled with friends
Thank Pinkal01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palanpurpalace, General Manager at Palanpur Palace, responded to this reviewResponded 23 January 2018

Dear Sir/Ma'am,

Thank you for your valuable feedback regarding your recent stay.

We are pleased to hear that you had a good stay and enjoyed the facilities and the services provided. Your kind words have been passed on to our team . This will certainly motivate them and us all to keep up the good work.. We will definitely strive hard to match up with your expectation and you will surely feel the difference on your next visit.

Feedback such as yours helps us to further meet and exceed the expectations of our guests.

We look forward to serve you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2018

The place is old, averagely maintained. The rooms are huge, but cleanliness is average. The Chef first served us half the ordered portion. When we complained, they served burnt food. The room service boys, just barge into the rooms without even knocking at the door. Have no sense of privacy. The manager refused to give mineral water saying, they only give mineral water bottle only on day one. Strange!! So overall, the place is overpriced for the service they provide. Avoid the place, till the staff are trained. Not worth the hassle.

Room Tip: Ask for rooms facing the valley
  • Stayed: December 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank AnubhabTripathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palanpurpalace, General Manager at Palanpur Palace, responded to this reviewResponded 23 January 2018

Dear Sir/Ma'am,

Thank you for your valuable feedback regarding your recent stay.

We are pleased to hear that you had a good stay and enjoyed the facilities and the services provided. Your kind words have been passed on to our team . This will certainly motivate them and us all to keep up the good work. My sincerest apologies if we could not meet your expectations in few aspects . We will definitely strive hard to match up with your expectation and you will surely feel the difference on your next visit.

Feedback such as yours helps us to further meet and exceed the expectations of our guests.

We look forward to serve you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2017 via mobile

Good rooms with amenities, good staff, overall look of the hotel is very nice... Breakfast way too costly looking at the spread... OK if it comes with the room... Location a bit wayward.... Good if you are traveling in groups.... Ample parking space

Stayed: December 2017, travelled with family
Thank DipanjanS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palanpurpalace, General Manager at Palanpur Palace, responded to this reviewResponded 31 December 2017


Dear Guest

Greetings from Palanpur palace Mount abu

Thank you for the kind feedback on TripAdvisor.

I am glad and happy to know that you enjoyed your stay at the hotel.We believe in delivering our best services so that you are happy and feel at home.
Please give us an opportunity to serve you again with much love and care.gm@palanpurpalace.com 9414903080

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2017 via mobile

Palanpur palace is one of the best hotels to stay in Mount Abu.. Rooms are of the best quality. Hotel and staff service is best. Bathrooms are very neat and clean and have great facilities. Some extra facilities like heater added advantage of this place

Breakfast is complimentary and served hot and best quality..

Hotel is near to market and Nakki so very convenient and it is located at very rich place with rooms having Hill and mountain view from the balcony. The owner of this palace is very kind and even the management and staffs are very supportive with quick service.

Garden area is adding Beauty to the place and they also arrange puppet shows and bonfire near garden which is very attractive.

Palanpur palace is quite royal place with reasonable price and best facilities.. One should definitely visit this hotel again and again.

Stayed: December 2017, travelled with family
Thank Heer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palanpurpalace, General Manager at Palanpur Palace, responded to this reviewResponded 31 December 2017


Dear Guest

Greetings from Palanpur palace Mount abu

Thank you for the kind feedback on TripAdvisor.

I am glad and happy to know that you enjoyed your stay at the hotel.We believe in delivering our best services so that you are happy and feel at home.
Please give us an opportunity to serve you again with much love and care.
gm@palanpurpalace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2017

The location was excellent. Room allotted was average. It is a lovely heritage property with good service. We stayed over the diwali weekend and found the menu choices to be lacking anything special given that it was a festive weekend. Overall, i would rate it as good but not excellent

Room Tip: Despite an early reservation we were given an average room. Make sure you ask to see the options before chosing a room
  • Stayed: October 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank ShivsinMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palanpurpalace, General Manager at Palanpur Palace, responded to this reviewResponded 3 December 2017

Dear Sir/Ma'am,

Thank you for your valuable feedback regarding your recent stay.

We are pleased to hear that you had a good stay and enjoyed the facilities and the services provided. Your kind words have been passed on to our team . This will certainly motivate them and us all to keep up the good work. My sincerest apologies if we could not meet your expectations in few aspects . We will definitely strive hard to match up with your expectation and you will surely feel the difference on your next visit.

Feedback such as yours helps us to further meet and exceed the expectations of our guests.

We look forward to serve you again soon!
gm@palanpurpalace.com9414903080

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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